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Ratings and Reviews 36 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

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ease
features
design
support

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Media

Media

Integrations Supported

Facebook Ads
Freshdesk
Google Ads
Google Workspace
HubSpot CRM
HubSpot Marketing Hub
Incident IQ
Instagram
Jira Service Management
Jira Work Management
LinkedIn
Mailchimp
QFloors
Slack
Spiceworks Network Monitor
TikTok
Truto
Zapier
Zoho SalesIQ

Integrations Supported

Facebook Ads
Freshdesk
Google Ads
Google Workspace
HubSpot CRM
HubSpot Marketing Hub
Incident IQ
Instagram
Jira Service Management
Jira Work Management
LinkedIn
Mailchimp
QFloors
Slack
Spiceworks Network Monitor
TikTok
Truto
Zapier
Zoho SalesIQ

API Availability

Has API

API Availability

Has API

Pricing Information

$10.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/assist/

Company Facts

Organization Name

Hopps

Date Founded

2020

Company Location

United States

Company Website

www.hopps.io

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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