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What is Zoho Billing?

Zoho Billing is an all-in-one billing and revenue management platform built to handle every stage of the quote-to-cash process, serving organizations of any scale — from growth-stage businesses to large enterprises. One platform, every billing model It natively handles one-time invoices, recurring billing, subscription management, usage-based pricing, and project billing. A single invoice can combine a subscription plan, project hours, a one-time fee, and tracked usage — without manual collation. Subscriptions and payments The full subscription lifecycle is automated: free trials, upgrades and downgrades with proration, mid-cycle changes, renewals, and cancellation workflows. Configurable dunning sequences retry failed payments and attempt fallback methods. Real-time dashboards surface MRR, ARR, churn rate, and customer lifetime value. Zoho Billing connects with Stripe, PayPal, Razorpay, and more, supports multiple currencies, and offers PCI DSS-compliant checkout and a self-service customer portal. Usage-based billing It supports various monetization models including metered, tiered, volume, package-based, and prepaid credit models let businesses charge for modern consumption types, inputs, messages, actions, and outcomes. Automation, AI, and compliance CPQ turns approved quotes into invoices without re-entry. Workflow automation handles invoice generation, approvals, and event-triggered communications. AI surfaces anomalies, forecasts, and insights alongside Zia, a conversational billing agent. GST, VAT, US sales tax, multi-currency, and localized invoicing are handled natively for global teams. The Zoho ecosystem Native integrations with 40+ Zoho apps including CRM, Books, Analytics, and Desk, give sales, finance, and support teams a unified view of every customer. Available on web, iOS, Android, and Windows.

What is AppBilling?

Discover the ultimate recurring billing software designed to support global sales across all types of products and services. You have the flexibility to choose from a variety of pricing models, ranging from simple setups to complex arrangements customized for your unique offerings. With thousands of possible pricing combinations, you can effortlessly incorporate options such as one-time payments, recurring billing, tiered pricing, and usage-based fees—all set up in just minutes. Our platform is equipped to handle any configuration, whether you're selling straightforward tangible goods or managing complex tiered subscriptions with overage fees. Expand your business internationally with the capability to support multiple currencies. You will have the ability to manage pricing for each currency linked to your products, accommodating both single transactions and extensive rate cards. Provide your customers with the opportunity to experience your services through flexible trial periods, and ensure seamless transitions to paid subscriptions with options for automatic or gated conversions, including grace periods for cancellations. Keep a close eye on your conversion rates to assess how well your marketing efforts are performing. Furthermore, you can introduce both percentage-based and fixed-dollar discounts, along with promotional coupons, to boost customer acquisition and retention, ensuring that your sales approach remains both competitive and effective. This all-encompassing strategy enables you to maximize revenue while delivering outstanding value to your clientele, ultimately enhancing their overall experience. By continually refining your pricing strategies and promotional efforts, you can stay ahead of the competition and foster long-term customer loyalty.

Media

Media

Integrations Supported

Authorize.Net
Avalara
Google Workspace
Microsoft 365
PayPal
Stripe
Worldpay
Box
Kissflow
Workato
Zendesk
Zoho Analytics
Zoho CRM
Zoho Finance Plus

Integrations Supported

Authorize.Net
Avalara
Google Workspace
Microsoft 365
PayPal
Stripe
Worldpay
Cybersource
Shippo
VMware Cloud
Vertex
WalkMe

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per month
Standard - $25 per organization / per month (billed annually)
Premium - $59 per organization / per month (billed annually)
Enterprise - Custom
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/billing/

Company Facts

Organization Name

AppDirect

Date Founded

2009

Company Location

United States

Company Website

www.appdirect.com/products/appbilling

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Customer Portal
Customizable Invoices
Dunning Management
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Tax Calculator

E-Invoicing

Not specified

Recurring Billing

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Payment Processing
Recurring Donations
Subscription Billing

SaaS Billing

Not specified

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Product Catalog
Recurring Billing
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Usage-Based Billing

Not specified

Categories and Features

Recurring Billing

Not specified

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