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What is Zoho Billing?

Zoho Billing is an all-in-one billing and revenue management platform built to handle every stage of the quote-to-cash process, serving organizations of any scale — from growth-stage businesses to large enterprises. One platform, every billing model It natively handles one-time invoices, recurring billing, subscription management, usage-based pricing, and project billing. A single invoice can combine a subscription plan, project hours, a one-time fee, and tracked usage — without manual collation. Subscriptions and payments The full subscription lifecycle is automated: free trials, upgrades and downgrades with proration, mid-cycle changes, renewals, and cancellation workflows. Configurable dunning sequences retry failed payments and attempt fallback methods. Real-time dashboards surface MRR, ARR, churn rate, and customer lifetime value. Zoho Billing connects with Stripe, PayPal, Razorpay, and more, supports multiple currencies, and offers PCI DSS-compliant checkout and a self-service customer portal. Usage-based billing It supports various monetization models including metered, tiered, volume, package-based, and prepaid credit models let businesses charge for modern consumption types, inputs, messages, actions, and outcomes. Automation, AI, and compliance CPQ turns approved quotes into invoices without re-entry. Workflow automation handles invoice generation, approvals, and event-triggered communications. AI surfaces anomalies, forecasts, and insights alongside Zia, a conversational billing agent. GST, VAT, US sales tax, multi-currency, and localized invoicing are handled natively for global teams. The Zoho ecosystem Native integrations with 40+ Zoho apps including CRM, Books, Analytics, and Desk, give sales, finance, and support teams a unified view of every customer. Available on web, iOS, Android, and Windows.

What is Zephr?

Zephr stands out as a cutting-edge Subscription Experience Platform aimed at improving and personalizing user interactions, which significantly enhances conversion rates. Our platform empowers both commercial and technical teams to design tailored experiences that nurture long-lasting subscription relationships. Unlike traditional subscription management systems that typically focus on strategies after user acquisition, Zephr emphasizes the importance of the pre-acquisition phase, moving away from outdated marketing tactics. These traditional approaches often fall short, lacking the flexibility, targeted personalization, and customized experiences that today's consumers are seeking. In the current marketplace, it is essential for businesses to move past the generic model for digital subscriptions, as consumers increasingly demand experiences that adapt to their needs throughout their journey. The realm of digital subscriptions is intricate, consisting of various user states that necessitate careful and thoughtful engagement. By understanding and responding to these different stages, companies can better tailor their offerings to meet customer expectations, ultimately leading to improved satisfaction and loyalty. This strategic alignment not only benefits the customers but also positions businesses for sustained growth in a competitive environment.

Media

Media

Integrations Supported

Stripe
Brightspot
Evoltsoft
LeadMaster
Marigold Engage
Maxio
OpenWeb
Permutive
Predikt AI
Stackreaction
StarfishETL
Upollo
Viafoura
WordPress
Zendesk
Zoho Analytics
Zoho CRM
Zoho Cliq
Zoho Creator
Zoho Directory

Integrations Supported

Stripe
Brightspot
Evoltsoft
LeadMaster
Marigold Engage
Maxio
OpenWeb
Permutive
Predikt AI
Stackreaction
StarfishETL
Upollo
Viafoura
WordPress
Zendesk
Zoho Analytics
Zoho CRM
Zoho Cliq
Zoho Creator
Zoho Directory

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per month
Standard - $25 per organization / per month (billed annually)
Premium - $59 per organization / per month (billed annually)
Enterprise - Custom
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/billing/

Company Facts

Organization Name

Zephr

Date Founded

2018

Company Location

United Kingdom

Company Website

www.zephr.com/subscription-experience-platform

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Recurring Billing

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Categories and Features

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

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