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What is Zoho FSM?

Zoho FSM serves as a comprehensive field service management solution tailored for service-oriented businesses, manufacturers, and contractors alike. By streamlining daily operations, it enhances productivity in the field while organizing back-end processes effectively. With its advanced work order management capabilities, Zoho FSM efficiently processes service requests and simplifies the tasks of generating cost estimates and work orders. The Dispatch Console allows users to select and schedule the optimal resource using tools like Gantt charts, map views, and real-time location tracking. Additionally, it equips businesses with the ability to manage large and varied teams through robust workforce management features and individualized user profiles. Field agents can utilize the Zoho FSM mobile app, compatible with both Android and iOS, to record timesheets, exchange notes and images, compile service reports, and handle follow-up tasks seamlessly. Branded invoice generation is a key feature in both the web and mobile applications, supported by the Zoho Finance Suite, which accommodates multiple currencies, region-specific tax regulations, and online payment processing options. Zoho FSM's adaptability makes it suitable for a wide range of industries, and it boasts integration capabilities with Zoho CRM and Zoho Inventory for efficient sales and stock management. Furthermore, it supports REST APIs for seamless third-party integrations, enhancing its versatility even more. This holistic approach ensures that businesses can tailor the platform to meet their specific needs and operational demands.

What is STEL Order?

STEL Order includes a dedicated Field Services module that is ideally suited for freelancers and businesses functioning in ever-changing environments. This cutting-edge tool allows users to effectively manage sales, assets, projects, and maintenance tasks with ease. Prioritizing complete mobility, STEL Order is an invaluable commercial management tool for freelancers, small to medium-sized companies, and businesses engaged in selling, representing, and distributing a variety of products and services, enabling them to maximize their business resources from virtually anywhere. A wide array of industries, such as professional services, consulting, engineering, IT, manufacturing, design, and marketing, have adopted STEL Order as their go-to online and mobile management and billing software. Particularly advantageous for small businesses, it facilitates real-time inventory management and streamlines the automation of supplier orders. Furthermore, STEL Order improves customer service by empowering businesses to create customized promotions and special deals, while also keeping product pricing up-to-date, allowing companies to stay competitive in a rapidly evolving marketplace. This all-encompassing strategy not only boosts operational efficiency but also cultivates stronger relationships with clients through personalized services, ultimately driving long-term success. By integrating various functionalities into one platform, STEL Order ensures businesses can respond swiftly to market demands.

Media

Media

Integrations Supported

Bigin by Zoho CRM
WhatsApp
Zapier
Zoho Books
Zoho CRM
Zoho Desk
Zoho Flow
Zoho Inventory
Zoho Invoice

Integrations Supported

Bigin by Zoho CRM
WhatsApp
Zapier
Zoho Books
Zoho CRM
Zoho Desk
Zoho Flow
Zoho Inventory
Zoho Invoice

API Availability

Has API

API Availability

Has API

Pricing Information

$30 per month
Free Trial Offered?
Free Version

Pricing Information

$23 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/fsm/

Company Facts

Organization Name

STEL Solutions

Date Founded

2000

Company Location

Spain

Company Website

www.stelorder.com/en/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Business Management

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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