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What is Zoho FSM?

Zoho FSM serves as a comprehensive field service management solution tailored for service-oriented businesses, manufacturers, and contractors alike. By streamlining daily operations, it enhances productivity in the field while organizing back-end processes effectively. With its advanced work order management capabilities, Zoho FSM efficiently processes service requests and simplifies the tasks of generating cost estimates and work orders. The Dispatch Console allows users to select and schedule the optimal resource using tools like Gantt charts, map views, and real-time location tracking. Additionally, it equips businesses with the ability to manage large and varied teams through robust workforce management features and individualized user profiles. Field agents can utilize the Zoho FSM mobile app, compatible with both Android and iOS, to record timesheets, exchange notes and images, compile service reports, and handle follow-up tasks seamlessly. Branded invoice generation is a key feature in both the web and mobile applications, supported by the Zoho Finance Suite, which accommodates multiple currencies, region-specific tax regulations, and online payment processing options. Zoho FSM's adaptability makes it suitable for a wide range of industries, and it boasts integration capabilities with Zoho CRM and Zoho Inventory for efficient sales and stock management. Furthermore, it supports REST APIs for seamless third-party integrations, enhancing its versatility even more. This holistic approach ensures that businesses can tailor the platform to meet their specific needs and operational demands.

What is Zoho Campaigns?

Zoho Campaigns serves as an email marketing automation platform, catering to businesses of all sizes and is part of the broader suite offered by Zoho. This tool empowers users to design, distribute, and analyze email campaigns, while also facilitating collaboration on reports with team members and managing contacts from anywhere. With the convenience of a mobile application, Zoho Campaigns streamlines the email marketing process, making it more effective and accessible. Incorporating Zoho Campaigns into your business strategy enables you to actively engage with your audience, foster enduring relationships with your contacts, and strengthen your brand's presence in the market. The platform also features a forever-free plan, allowing you to send up to 6000 emails each month to a maximum of 2000 contacts, while additional pricing tiers include Standard, Professional, and Pay-as-you-go options, which can be billed monthly or annually. Among the various functionalities offered are contact management, topic management, A/B testing, automation features, eCommerce email marketing capabilities, and integration with over 50 in-house and third-party applications, all designed to facilitate smooth and effective email marketing for your brand. This comprehensive suite of tools ensures that businesses can tailor their marketing efforts to meet specific objectives and audiences.

Media

Media

Integrations Supported

Bigin by Zoho CRM
Zapier
Zoho Books
Zoho CRM
Zoho Desk
Zoho Flow
Zoho Invoice

Integrations Supported

Bigin by Zoho CRM
Zapier
Zoho Books
Zoho CRM
Zoho Desk
Zoho Flow
Zoho Invoice
5X
Axis LMS
COZYROC SSIS+ Suite
ClearoutPhone
CoRover.ai
SEGMENTAIL
Zendesk
Zoho Backstage
Zoho Creator
Zoho Directory
Zoho Meeting
Zoho Recruit
validTo

API Availability

Has API

API Availability

Pricing Information

$30 per month
Appointment-based pricing.
Free, Standard and Professional and Premium editions available.
Free Version
Free Trial Offered?

Pricing Information

$4.00/month
Pricing is based on the number of contacts and features. Zoho Campaigns offers monthly and yearly subscriptions for all the plans.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/fsm/

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/campaigns/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Email Template Design

A/B Testing
Drag & Drop Editing
Image Library
Import HTML Code
Mobile-Friendly / Responsive
Premade Templates
Reporting / Analytics
Text Editor
Theme Editor

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Segmentation

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