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What is Zoho Lens?

Augmented Reality is revolutionizing interactive remote assistance by allowing you to troubleshoot a wide range of equipment, from industrial machines to servers, directly from your desk. By accessing a user's smartphone camera at a remote location, you can view a live high-definition video feed, enabling you to provide guidance without the need for physical presence. The incorporation of AR annotations allows both you and your client to add virtual insights on top of the live footage, enhancing clarity and understanding. With various annotation tools at your disposal, you can draw and write directly on the screen, facilitating better communication. Additionally, VoIP and text chat features significantly improve the assistance experience, making it more seamless. Capturing snapshots of the video feed allows you to document significant issues or reassess them later. The ability to freeze the video stream further enables a detailed discussion of complex technical matters, fostering a deeper understanding of the problem at hand. This innovative approach is not just a trend; it is fundamentally changing how technical support is provided and experienced. As more industries adopt this technology, the potential for remote assistance will only continue to grow.

What is DeskCamera?

DeskCamera is a cutting-edge software solution tailored for screen recording in the realm of video surveillance. This application effectively turns a Windows computer into a virtual IP camera, allowing users to directly capture desktop activity, application windows, webcams, and audio, seamlessly integrating with any Video Management System (VMS) or Network Video Recorder (NVR) just like conventional security cameras. As a software-only solution, it eliminates the need for extra hardware, enabling quick installation and removing the necessity for video encoders, signal splitters, or dedicated cameras aimed at screens. The software is widely employed for diverse purposes, such as recording point-of-sale systems to prevent retail fraud, monitoring activities in casinos, capturing SCADA and HMI screens, reviewing operations in control rooms, supervising bank teller activities, documenting airport displays, and facilitating the conversion of RTSP streams to ONVIF. Its impressive features include support for 4K resolution, frame rates reaching up to 60 FPS, GPU encoding capabilities via Intel QSV, NVIDIA NVENC, and AMD VCE technologies, multi-monitor streaming options, picture-in-picture capabilities, and motion detection functionalities. DeskCamera collaborates with prominent industry players like Milestone, Genetec, Pelco, Network Optix, and Digital Watchdog, and is trusted by respected organizations such as Victoria Gate Casino, Universal Studios Japan, Siemens Energy, and Honeywell. This widespread adoption underscores DeskCamera's reliability and effectiveness, solidifying its position as an indispensable tool for various surveillance applications. Its adaptability and robust feature set make it a vital asset for anyone looking to enhance their monitoring and security efforts.

Media

Media

No images available

Integrations Supported

Truto
Zoho Directory

Integrations Supported

Truto
Zoho Directory

API Availability

Has API

API Availability

Has API

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/lens/

Company Facts

Organization Name

DeskCamera

Date Founded

2017

Company Website

www.deskcamera.com

Categories and Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Categories and Features

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