Zoho Lens Reviews & Ratings

Zoho Lens

4.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 4 out of 5 stars
ease 3 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 4 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Zoho Lens?

Augmented Reality is revolutionizing interactive remote assistance by allowing you to troubleshoot a wide range of equipment, from industrial machines to servers, directly from your desk. By accessing a user's smartphone camera at a remote location, you can view a live high-definition video feed, enabling you to provide guidance without the need for physical presence. The incorporation of AR annotations allows both you and your client to add virtual insights on top of the live footage, enhancing clarity and understanding. With various annotation tools at your disposal, you can draw and write directly on the screen, facilitating better communication. Additionally, VoIP and text chat features significantly improve the assistance experience, making it more seamless. Capturing snapshots of the video feed allows you to document significant issues or reassess them later. The ability to freeze the video stream further enables a detailed discussion of complex technical matters, fostering a deeper understanding of the problem at hand. This innovative approach is not just a trend; it is fundamentally changing how technical support is provided and experienced. As more industries adopt this technology, the potential for remote assistance will only continue to grow.

What is Fixzy Assist?

Fixzy connects homeowners, tenants, and occupants instantly with maintenance and repair professionals. Utilizing cutting-edge augmented reality, artificial intelligence, and advanced computer vision, Fixzy's web application enables live video interactions and offers intuitive tools compatible with both mobile devices and desktop computers. This innovative platform allows property stakeholders to swiftly tackle issues, thereby reducing stress, preventing further damage, and minimizing the necessity for on-site visits, regardless of time or location. The web app's no-download feature permits technicians to assist occupants through their smartphones, facilitating remote troubleshooting that harnesses the power of AR and AI technologies. Occupants can easily submit accurate measurements, detailed damage reports, and analyze problems using the app's computer vision capabilities. You can arrange a live video session with our experts to discover how they can effectively aid your occupants with remote features such as live hand overlays, pointers, toolkits, document sharing, zoom functions, and translation services, ensuring that help is always just a click away. This groundbreaking approach not only accelerates resolution times but also significantly enhances the overall service experience for all parties involved. By streamlining communication and support, Fixzy paves the way for a more efficient and effective maintenance process.

Media

Media

Integrations Supported

Truto
Zoho Directory

Integrations Supported

API Availability

API Availability

Pricing Information

$15 per month
Free Version

Pricing Information

$22.84 per month
Billed annually
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/lens/

Company Facts

Organization Name

Fixzy Assist

Date Founded

2016

Company Location

United Kingdom

Company Website

www.fixzy.co.uk

Categories and Features

Augmented Reality

Not specified

Remote Support

Not specified

Remote Video Support

Not specified

Categories and Features

Augmented Reality

3D Objects

Remote Support

Real-time Chat

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