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What is Zoho Lens?

Augmented Reality is revolutionizing interactive remote assistance by allowing you to troubleshoot a wide range of equipment, from industrial machines to servers, directly from your desk. By accessing a user's smartphone camera at a remote location, you can view a live high-definition video feed, enabling you to provide guidance without the need for physical presence. The incorporation of AR annotations allows both you and your client to add virtual insights on top of the live footage, enhancing clarity and understanding. With various annotation tools at your disposal, you can draw and write directly on the screen, facilitating better communication. Additionally, VoIP and text chat features significantly improve the assistance experience, making it more seamless. Capturing snapshots of the video feed allows you to document significant issues or reassess them later. The ability to freeze the video stream further enables a detailed discussion of complex technical matters, fostering a deeper understanding of the problem at hand. This innovative approach is not just a trend; it is fundamentally changing how technical support is provided and experienced. As more industries adopt this technology, the potential for remote assistance will only continue to grow.

What is Manifold?

Manifold is a cutting-edge application tailored for field documentation and 3D scanning, specifically designed for contractors and field teams. By harnessing the power of LiDAR technology, the app allows users to swiftly scan physical spaces and generate detailed floor plans in under 30 seconds. It captures complex 3D data with remarkable precision, enabling accurate measurements to within half an inch, as well as the creation of digital twins, X-ray views, and immersive 360° virtual experiences. The cloud-based nature of Manifold streamlines the processing of scans, organizing them into a structured digital layout and eliminating the tedious process of manual point cloud registration. Moreover, the application boasts comprehensive photo documentation capabilities, automatically categorizing images by GPS location, timestamps, and user details, while also providing features for annotation, tagging, and unlimited cloud storage. Teams can work together efficiently in real-time with tools designed for project timelines, comments, and task management, fostering enhanced communication and collaboration among all members. In addition, the platform’s user-friendly interface ensures that individuals of all technical skills can navigate and utilize its functionalities with ease, making it an invaluable tool in the field. This ensures that every team member, regardless of their background, can contribute effectively to project success.

Media

Media

Integrations Supported

Truto
Zoho Directory

Integrations Supported

Truto
Zoho Directory

API Availability

Has API

API Availability

Has API

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Pricing Information

$16 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/lens/

Company Facts

Organization Name

Manifold

Date Founded

2020

Company Location

Canada

Company Website

www.scanmanifold.com

Categories and Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Categories and Features

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