Zoho Lens vs. SAVE

Augmented Reality is revolutionizing interactive remote assistance by allowing you to troubleshoot a wide range of equipment, from industrial machines to servers, directly from your desk. By accessing a user's smartphone camera at a remote location, you can view a live high-definition video feed, enabling you to provide guidance without the need for physical presence. The incorporation of AR annotations allows both you and your client to add virtual insights on top of the live footage, enhancing clarity and understanding. With various annotation tools at your disposal, you can draw and write directly on the screen, facilitating better communication. Additionally, VoIP and text chat features significantly improve the assistance experience, making it more seamless. Capturing snapshots of the video feed allows you to document significant issues or reassess them later. The ability to freeze the video stream further enables a detailed discussion of complex technical matters, fostering a deeper understanding of the problem at hand. This innovative approach is not just a trend; it is fundamentally changing how technical support is provided and experienced. As more industries adopt this technology, the potential for remote assistance will only continue to grow.

In collaboration with OMV, the national oil and gas company of Austria, SAVE has developed a virtual simulation program that replicates a refinery environment for training. This cutting-edge initiative enables trainees to master the safe and effective use of equipment before engaging in actual refinery tasks. Participants wear VR headsets to fully immerse themselves in the training setting, where they can interact with sophisticated machinery, navigate through the facility, and check various operational gauges. An instructor, who is experienced in the field, monitors their progress, offering guidance, constructive feedback, and correcting any mistakes made during their training. Trainees can significantly reduce the time it takes to become proficient in handling major machinery and operations, with some reporting a reduction of up to a year. They are also afforded the opportunity to rehearse skills at their own pace until they achieve the required competency, which enhances safety within the plant. This innovative training approach is vital for upholding safety protocols for new employees who may not have prior experience in such environments. In the end, SAVE not only improves the educational experience but also cultivates a strong culture of safety and readiness in the oil and gas sector, reflecting the industry's commitment to excellence. Furthermore, this training method positions new workers for success as they transition into real-world operations, significantly benefiting both the individuals and the organization.