Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Zoho Assist Reviews & Ratings
    2,066 Ratings
    Company Website
  • CompanyCam Reviews & Ratings
    5,580 Ratings
    Company Website
  • ISL Light Remote Desktop Reviews & Ratings
    1,568 Ratings
    Company Website
  • Verkada Reviews & Ratings
    140 Ratings
    Company Website
  • ScreenMeet Reviews & Ratings
    33 Ratings
  • Switcher Studio Reviews & Ratings
    21 Ratings
    Company Website
  • NinjaOne Reviews & Ratings
    4,625 Ratings
    Company Website
  • Nasdaq Boardvantage Reviews & Ratings
    266 Ratings
    Company Website
  • Omnilert Reviews & Ratings
    26 Ratings
    Company Website
  • Atera Reviews & Ratings
    1,923 Ratings
    Company Website

What is Zoho Lens?

Augmented Reality is revolutionizing interactive remote assistance by allowing you to troubleshoot a wide range of equipment, from industrial machines to servers, directly from your desk. By accessing a user's smartphone camera at a remote location, you can view a live high-definition video feed, enabling you to provide guidance without the need for physical presence. The incorporation of AR annotations allows both you and your client to add virtual insights on top of the live footage, enhancing clarity and understanding. With various annotation tools at your disposal, you can draw and write directly on the screen, facilitating better communication. Additionally, VoIP and text chat features significantly improve the assistance experience, making it more seamless. Capturing snapshots of the video feed allows you to document significant issues or reassess them later. The ability to freeze the video stream further enables a detailed discussion of complex technical matters, fostering a deeper understanding of the problem at hand. This innovative approach is not just a trend; it is fundamentally changing how technical support is provided and experienced. As more industries adopt this technology, the potential for remote assistance will only continue to grow.

What is Streem?

Streem's augmented reality-based remote video and support platform is designed to enhance the customer experience significantly. By seamlessly integrating into any channel strategy, Streem's AR video solution empowers teams to prioritize customer needs by allowing them to visualize a space and gather the necessary information beforehand. Experts can initiate a remote video session through any channel only when it is needed, ensuring efficiency and relevance. This AR-enabled video channel is particularly advantageous for customers who wish to showcase a product effectively. Moreover, the platform facilitates secure, consistent, and reliable data sharing, fostering better collaboration between customers and teams. Streem stands out in the market by offering the most advanced AR-powered live video experience available today. This innovative approach enables both experts and customers to focus on meaningful dialogue rather than getting bogged down by technicalities, ultimately leading to more productive interactions. With Streem, the future of customer support is not just about resolving issues but also about creating engaging experiences.

Media

Media

Integrations Supported

Truto
Zoho Directory

Integrations Supported

Truto
Zoho Directory

API Availability

Has API

API Availability

Has API

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/lens/

Company Facts

Organization Name

Streem

Company Location

United States

Company Website

streem.com

Categories and Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Categories and Features

Handyman

Billing & Invoicing
Dispatch Management
Electronic Signature
Inventory Management
Mobile Payments
Payment Processing
Quotes / Estimates
Time Tracking
Work Order Management

Popular Alternatives

Visual Assistance Reviews & Ratings

Visual Assistance

OptimaTech Limited

Popular Alternatives

Blitzz Reviews & Ratings

Blitzz

Blitzz Remote Support
Plutomen Connect Reviews & Ratings

Plutomen Connect

Plutomen Technologies
PerfectCam Reviews & Ratings

PerfectCam

Cyberlink