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What is Zoho Lens?

Augmented Reality is revolutionizing interactive remote assistance by allowing you to troubleshoot a wide range of equipment, from industrial machines to servers, directly from your desk. By accessing a user's smartphone camera at a remote location, you can view a live high-definition video feed, enabling you to provide guidance without the need for physical presence. The incorporation of AR annotations allows both you and your client to add virtual insights on top of the live footage, enhancing clarity and understanding. With various annotation tools at your disposal, you can draw and write directly on the screen, facilitating better communication. Additionally, VoIP and text chat features significantly improve the assistance experience, making it more seamless. Capturing snapshots of the video feed allows you to document significant issues or reassess them later. The ability to freeze the video stream further enables a detailed discussion of complex technical matters, fostering a deeper understanding of the problem at hand. This innovative approach is not just a trend; it is fundamentally changing how technical support is provided and experienced. As more industries adopt this technology, the potential for remote assistance will only continue to grow.

What is VIRNECT View?

View is a cutting-edge XR visualization platform that effortlessly functions across a wide array of devices, allowing for displays and overlays in any environment at any time. When you venture outdoors with a tablet or smartphone and utilize its camera, you can observe XR content seamlessly blended into your real-world surroundings. For example, technicians and clients are able to overlay augmented visualizations on top of machinery, providing instant assistance for troubleshooting, training, maintenance, and inspection, all while maintaining a thorough audit trail. With View, organizations can deliver training and solutions to locations worldwide, enabling skilled technicians and experts to aid on-site personnel in tackling complex challenges without needing to be physically present. Furthermore, newcomers to a field can expedite their learning process by visualizing how machinery operates, while medical students can delve into bodily functions that are often concealed from view, deepening their comprehension of intricate biological systems. This transformative approach not only enhances our interaction with the environments around us but also significantly improves learning and collaboration across diverse disciplines, ultimately setting a new standard for how technology can support education and problem-solving.

Media

Media

Integrations Supported

Truto
VIRNECT Make
VIRNECT Remote
Zoho Directory

Integrations Supported

Truto
VIRNECT Make
VIRNECT Remote
Zoho Directory

API Availability

Has API

API Availability

Has API

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/lens/

Company Facts

Organization Name

VIRNECT

Date Founded

2016

Company Location

South Korea

Company Website

www.virnect.io/view

Categories and Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Categories and Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Virtual Reality

Application Development
Augmented / Mixed Reality
Collaboration
Content Creation
Cross-Device Publishing
Drag & Drop
Immersive Training
Process Simulation
Product Visualization
Social Sharing
User Interaction Tracking
Virtual Meetings
Virtual Prototyping

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