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ManageEngine ServiceDesk PlusServiceDesk Plus Cloud stands out as a premier online service desk software, designed for ease of use and powered by ManageEngine, the IT segment of Zoho. This SaaS solution enables organizations to deliver exceptional support services to their customers. With over 100,000 IT service desks globally leveraging this cloud-based ticketing platform, it streamlines the process of tracking and managing IT tickets, facilitating faster issue resolution and enhancing user satisfaction. Featuring ready-to-use ITIL workflows, the software allows for comprehensive management of the entire lifecycle associated with IT issues, problems, and projects. Users can establish support SLAs, define escalation procedures, and maintain compliance with organizational standards. Additionally, it automates the distribution, categorization, and classification of tickets, adhering to pre-established business rules. Timely notifications and alerts can be configured to promote prompt ticket resolution. By empowering users with greater control and minimizing the need for in-person visits, the platform includes a service catalog and self-service portal, enabling users to create and track their own tickets while also searching for potential solutions. This user-centric approach not only optimizes service delivery but also fosters an environment of self-sufficiency.
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What is Zoho QEngine?
Utilize Zoho QEngine to unify all your testing cases on a single platform, which seamlessly integrates no-code, low-code, and traditional coding approaches. This innovative tool allows you to create, develop, manage, and execute automated functional tests while enhancing team collaboration. With this all-in-one test automation software, you can efficiently oversee your entire testing lifecycle with ease. Zoho QEngine is specifically tailored for testing web applications across multiple browsers, allowing you to develop and manage automated test cases significantly faster, achieving up to ten times the speed with minimal or no coding involved. The platform simplifies the automated testing process for web applications, making it more accessible and efficient. Additionally, it boasts essential features such as mobile emulators, simulators, compatibility with Appium, and access to real devices, ensuring your mobile test cases meet high-quality standards. Moreover, you can test, validate, manage, and automate all varieties of API requests and responses through Zoho QEngine’s intuitive cloud-based API testing interface. Thanks to its impressive interoperability, Zoho QEngine provides the extensive functionalities required in a powerful testing tool, proving to be an essential resource for both developers and testers. Ultimately, its comprehensive features empower teams to enhance their testing efficiency and ensure product quality like never before.
What is DogQ?
DogQ offers a no-code web testing automation platform designed to be intuitive and accessible for users at any skill level, enabling them to test web products effectively. The platform is built to help users complete testing tasks quickly while facilitating collaboration among team members to ensure speed and quality throughout the process. With DogQ, users can run multiple test cases and scenarios simultaneously in the cloud, managing them directly through a custom-designed, text-based, and easy-to-use interface. The system works automatically, streamlining the testing workflow and saving time. DogQ's test cases are simple to read and understand, making it easy for non-technical team members to review results and contribute without difficulty. Beyond automation, DogQ focuses heavily on analytics and reporting, providing users with clear, data-driven insights through detailed dashboards. The ability to quickly access actionable data means teams can make better, faster decisions and optimize their web products more efficiently. DogQ’s no-code approach ensures that web testing remains both effective and accessible, empowering all team members to participate in quality assurance processes without technical barriers. By integrating ease of use with powerful features, DogQ is a comprehensive solution for efficient web testing in modern development environments.
API Availability
Has API
API Availability
Has API
Pricing Information
$101.57 per month
Free Trial Offered?
Free Version
Pricing Information
$5/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Zoho
Date Founded
1996
Company Location
India
Company Website
www.zoho.com/qengine/
Company Facts
Organization Name
DogQ
Date Founded
2021
Company Location
United States
Company Website
dogq.io
Categories and Features
API Testing
Functional Testing
Fuzz Testing
Load Testing
Penetration Testing
Runtime and Error Detection
Security Testing
UI Testing
Validation Testing
Automated Testing
Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance
Functional Testing
Automated Testing
Interface Testing
Regression Testing
Reporting / Analytics
Sanity Testing
Smoke Testing
System Testing
Unit Testing
Mobile App Testing
Functional Testing
Installation Testing
Interruption Testing
Memory Testing
Performance Testing
Usability Testing
Test Management
Automation Integration
Collaboration Tools
Pass/Fail Results Tabulation
Reporting / Analytics
Requirements Management
Test Scheduling
Test Tracking
Time/Budget Tracking
Categories and Features
Automated Testing
Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance
