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ManageEngine ServiceDesk PlusServiceDesk Plus Cloud stands out as a premier online service desk software, designed for ease of use and powered by ManageEngine, the IT segment of Zoho. This SaaS solution enables organizations to deliver exceptional support services to their customers. With over 100,000 IT service desks globally leveraging this cloud-based ticketing platform, it streamlines the process of tracking and managing IT tickets, facilitating faster issue resolution and enhancing user satisfaction. Featuring ready-to-use ITIL workflows, the software allows for comprehensive management of the entire lifecycle associated with IT issues, problems, and projects. Users can establish support SLAs, define escalation procedures, and maintain compliance with organizational standards. Additionally, it automates the distribution, categorization, and classification of tickets, adhering to pre-established business rules. Timely notifications and alerts can be configured to promote prompt ticket resolution. By empowering users with greater control and minimizing the need for in-person visits, the platform includes a service catalog and self-service portal, enabling users to create and track their own tickets while also searching for potential solutions. This user-centric approach not only optimizes service delivery but also fosters an environment of self-sufficiency.
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What is Zoho QEngine?
Utilize Zoho QEngine to unify all your testing cases on a single platform, which seamlessly integrates no-code, low-code, and traditional coding approaches. This innovative tool allows you to create, develop, manage, and execute automated functional tests while enhancing team collaboration. With this all-in-one test automation software, you can efficiently oversee your entire testing lifecycle with ease. Zoho QEngine is specifically tailored for testing web applications across multiple browsers, allowing you to develop and manage automated test cases significantly faster, achieving up to ten times the speed with minimal or no coding involved. The platform simplifies the automated testing process for web applications, making it more accessible and efficient. Additionally, it boasts essential features such as mobile emulators, simulators, compatibility with Appium, and access to real devices, ensuring your mobile test cases meet high-quality standards. Moreover, you can test, validate, manage, and automate all varieties of API requests and responses through Zoho QEngine’s intuitive cloud-based API testing interface. Thanks to its impressive interoperability, Zoho QEngine provides the extensive functionalities required in a powerful testing tool, proving to be an essential resource for both developers and testers. Ultimately, its comprehensive features empower teams to enhance their testing efficiency and ensure product quality like never before.
What is Requestly?
The Requestly API Client is equipped with a diverse set of features aimed at enhancing the design, management, and testing of APIs effectively. This cutting-edge tool proves to be an invaluable resource for developers and quality assurance experts alike, owing to its distinctive blend of functionalities.
1. API Design: With Requestly, users can significantly improve the API design workflow by crafting precise API requests while effortlessly specifying HTTP methods, headers, query parameters, and request bodies.
2. API Request Execution: At the heart of API testing lies the functionality to dispatch API requests, with comprehensive views available for responses that detail status codes, headers, and payload data.
3. Organizing API Collections: Users can enhance organization and teamwork by leveraging collections to neatly categorize related API requests.
4. Use of Variables: Requestly simplifies API management and testing by enabling users to replace hardcoded values with placeholders, which include Collection, Environment, and Global Variables.
5. Scripting Capabilities: The tool’s pre- and post-script functionalities allow users to implement logic or make adjustments to requests before they are sent, as well as to handle responses and modify variables for subsequent API interactions.
In conclusion, this all-encompassing suite of tools makes Requestly a crucial asset for anyone engaged in the realms of API development and testing, ensuring that processes are both streamlined and efficient. Its user-friendly interface further enhances the overall experience, making it accessible to individuals with varying levels of expertise.
Media
No images available
Integrations Supported
Appium
API Availability
Has API
API Availability
Has API
Pricing Information
$101.57 per month
Free Trial Offered?
Free Version
Pricing Information
$0
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Zoho
Date Founded
1996
Company Location
India
Company Website
www.zoho.com/qengine/
Company Facts
Organization Name
RQ Labs, Inc.
Company Location
United States
Company Website
requestly.com
Categories and Features
API Testing
Functional Testing
Fuzz Testing
Load Testing
Penetration Testing
Runtime and Error Detection
Security Testing
UI Testing
Validation Testing
Automated Testing
Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance
Functional Testing
Automated Testing
Interface Testing
Regression Testing
Reporting / Analytics
Sanity Testing
Smoke Testing
System Testing
Unit Testing
Mobile App Testing
Functional Testing
Installation Testing
Interruption Testing
Memory Testing
Performance Testing
Usability Testing
Test Management
Automation Integration
Collaboration Tools
Pass/Fail Results Tabulation
Reporting / Analytics
Requirements Management
Test Scheduling
Test Tracking
Time/Budget Tracking
Categories and Features
API Testing
Functional Testing
Fuzz Testing
Load Testing
Penetration Testing
Runtime and Error Detection
Security Testing
UI Testing
Validation Testing
