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ManageEngine ServiceDesk PlusServiceDesk Plus Cloud stands out as a premier online service desk software, designed for ease of use and powered by ManageEngine, the IT segment of Zoho. This SaaS solution enables organizations to deliver exceptional support services to their customers. With over 100,000 IT service desks globally leveraging this cloud-based ticketing platform, it streamlines the process of tracking and managing IT tickets, facilitating faster issue resolution and enhancing user satisfaction. Featuring ready-to-use ITIL workflows, the software allows for comprehensive management of the entire lifecycle associated with IT issues, problems, and projects. Users can establish support SLAs, define escalation procedures, and maintain compliance with organizational standards. Additionally, it automates the distribution, categorization, and classification of tickets, adhering to pre-established business rules. Timely notifications and alerts can be configured to promote prompt ticket resolution. By empowering users with greater control and minimizing the need for in-person visits, the platform includes a service catalog and self-service portal, enabling users to create and track their own tickets while also searching for potential solutions. This user-centric approach not only optimizes service delivery but also fosters an environment of self-sufficiency.
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What is Zoho QEngine?
Utilize Zoho QEngine to unify all your testing cases on a single platform, which seamlessly integrates no-code, low-code, and traditional coding approaches. This innovative tool allows you to create, develop, manage, and execute automated functional tests while enhancing team collaboration. With this all-in-one test automation software, you can efficiently oversee your entire testing lifecycle with ease. Zoho QEngine is specifically tailored for testing web applications across multiple browsers, allowing you to develop and manage automated test cases significantly faster, achieving up to ten times the speed with minimal or no coding involved. The platform simplifies the automated testing process for web applications, making it more accessible and efficient. Additionally, it boasts essential features such as mobile emulators, simulators, compatibility with Appium, and access to real devices, ensuring your mobile test cases meet high-quality standards. Moreover, you can test, validate, manage, and automate all varieties of API requests and responses through Zoho QEngine’s intuitive cloud-based API testing interface. Thanks to its impressive interoperability, Zoho QEngine provides the extensive functionalities required in a powerful testing tool, proving to be an essential resource for both developers and testers. Ultimately, its comprehensive features empower teams to enhance their testing efficiency and ensure product quality like never before.
What is TestFlight?
Developers can facilitate the testing of beta versions of their applications using the TestFlight app, which is accessible for download from the App Store on devices such as iPhones, iPads, and Apple TVs. To participate in the beta testing process via TestFlight, you must first accept an invitation sent through email or a public link provided by the app's developer, and ensure you have a compatible device for testing purposes. Additionally, developers have the option to invite members of their team through App Store Connect, which allows those team members to access all available app builds, while other testers will only have access to specific builds designated by the developer. Invitations can be delivered either through email or a public link, making it easy to gather feedback. To begin testing, download the TestFlight app on your selected testing device, then either accept the email invitation or click the public link to install the beta application. You are permitted to install the beta app on up to 30 different devices, which allows for a more extensive testing process and the opportunity to gather valuable user feedback. This thorough testing phase is crucial as it helps developers refine their applications, ultimately ensuring that they are polished and ready for a wider audience upon release. Engaging in this process not only benefits developers but also enhances the overall user experience before the official launch.
Integrations Supported
Antidote
Appium
Blue Cedar
CSM AI
DexProtector
Draftbit
Wevr Virtual Studio
Xcode
Integrations Supported
Antidote
Appium
Blue Cedar
CSM AI
DexProtector
Draftbit
Wevr Virtual Studio
Xcode
API Availability
Has API
API Availability
Has API
Pricing Information
$101.57 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Zoho
Date Founded
1996
Company Location
India
Company Website
www.zoho.com/qengine/
Company Facts
Organization Name
Apple
Date Founded
1976
Company Location
United States
Company Website
testflight.apple.com
Categories and Features
API Testing
Functional Testing
Fuzz Testing
Load Testing
Penetration Testing
Runtime and Error Detection
Security Testing
UI Testing
Validation Testing
Automated Testing
Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance
Functional Testing
Automated Testing
Interface Testing
Regression Testing
Reporting / Analytics
Sanity Testing
Smoke Testing
System Testing
Unit Testing
Mobile App Testing
Functional Testing
Installation Testing
Interruption Testing
Memory Testing
Performance Testing
Usability Testing
Test Management
Automation Integration
Collaboration Tools
Pass/Fail Results Tabulation
Reporting / Analytics
Requirements Management
Test Scheduling
Test Tracking
Time/Budget Tracking
Categories and Features
Functional Testing
Automated Testing
Interface Testing
Regression Testing
Reporting / Analytics
Sanity Testing
Smoke Testing
System Testing
Unit Testing
Mobile App Development
Access Controls / Permissions
Any App Development Language
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Drag and Drop Editor
Enterprise Mobility (EMM/MAM)
FaceID and TouchID
For Consumer Apps
For Enterprise Apps
Integration Options
Mobile App Security
Multi-Factor Authentication (MFA)
Multiple Apps from Same Base
No Dependencies
No-Code
Reporting / Analytics
Single Sign-On (SSO)
Source Control
Visual Editor
Mobile App Testing
Functional Testing
Installation Testing
Interruption Testing
Memory Testing
Performance Testing
Usability Testing