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What is Zoho SalesIQ?

Zoho SalesIQ serves as a comprehensive platform for customer engagement, live chat, and analytics, bringing together the most effective features to enhance user experience and stimulate business growth. By integrating marketing, sales, and customer support initiatives, it facilitates meaningful interactions with prospects, paving the way for productive conversations. Designed to cater to both B2B and B2C enterprises of any size, SalesIQ includes a variety of features such as integrated audio calling, screen sharing, detailed visitor insights, lead identification, a user-friendly drag-and-drop bot creator, and an AI-powered chatbot that streamlines customer interaction. With a reputation for reliability, it is utilized by over 450,000 organizations, including well-known names like Mahindra Group, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp., all of whom leverage the platform to engage with customers throughout their entire journey. Moreover, our live chat solution starts at no cost, allowing businesses to scale effortlessly while minimizing expenses. This flexibility ensures that companies can enhance their customer service capabilities without compromising their budget.

What is ByRATINGS?

ByRATINGS provides a cloud-based software solution designed to increase the conversion rates of sales leads through a predictive algorithm that emphasizes lead scoring. Our innovative technology predicts customer behavior, allowing you to refine your strategies for improved results. By effectively anticipating the actions of your customers, you can significantly enhance your methods for Acquisition, Engagement, Conversion, and Retention. ByRATINGS seamlessly incorporates Predictive Marketing throughout the sales funnel, thereby elevating the KPIs of Marketing teams while boosting the ROI for sales teams. Our offerings are customized to tackle specific challenges unique to your industry. At ByRATINGS, we excel in developing tailored Machine Learning and Deep Learning algorithms that help you utilize your data to its fullest potential. By gaining valuable insights into customer behavior, you not only optimize your strategies but also set the stage for greater success in fulfilling your business goals. Ultimately, ByRATINGS provides you with the tools to make well-informed decisions, fostering sustained growth and enhancing your overall profitability. With our commitment to innovation and excellence, we ensure that your organization stays ahead in a competitive landscape.

Media

Media

Integrations Supported

Constant Contact
GoDaddy
Google Tag Manager
HubSpot Customer Platform
Mad Mimi
Mixpanel
MyClassboard
OpenCart
Sitefinity
Truto
Unbounce
Vendio
VerticalResponse
WhatCounts
X-Cart
Zoho Bookings
Zoho Desk
Zoho Directory
Zoho Payroll
Zoho Survey

Integrations Supported

Constant Contact
GoDaddy
Google Tag Manager
HubSpot Customer Platform
Mad Mimi
Mixpanel
MyClassboard
OpenCart
Sitefinity
Truto
Unbounce
Vendio
VerticalResponse
WhatCounts
X-Cart
Zoho Bookings
Zoho Desk
Zoho Directory
Zoho Payroll
Zoho Survey

API Availability

Has API

API Availability

Has API

Pricing Information

$0/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/salesiq/

Company Facts

Organization Name

ByRATINGS

Date Founded

2013

Company Location

Europe

Company Website

byratings.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Categories and Features

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

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