Zoho Survey
4.5 out of 5 starsSogolytics
4.7 out of 5 starsRatings and Reviews 19 Ratings
Ratings and Reviews 869 Ratings
What is Zoho Survey?
Zoho Survey is a versatile cloud-based platform that streamlines the process of creating surveys and questionnaires. It offers an extensive library of over 300 templates, 25 different question types, and a user-friendly drag-and-drop interface, making it ideal for businesses of any scale that aim to enhance their data collection and management of experiences.
You can enrich your surveys by utilizing features such as skip logic, piping, scoring options, multilingual capabilities, and white-labeling to align with your brand identity. Surveys can be easily distributed through various channels, including email, social media, QR codes, and offline methods, ensuring broad reach and accessibility. The robust reporting functionalities, such as cross-tab analysis and sentiment insights, empower you to convert gathered feedback into practical strategies.
Seamlessly integrating with Zoho apps, Salesforce, PowerBI, Zapier, and other platforms, Zoho Survey also includes Survey Panels to help you engage with targeted demographics. Built-in security measures like SSL encryption and password protection ensure that your data remains confidential and secure.
If you're looking to capture customer feedback, boost employee engagement, or collect data to inform better decision-making, Zoho Survey stands out as a dependable and adaptable option. Experience its capabilities firsthand by trying it out today! Furthermore, the platform's continuous updates and features ensure that you are always equipped with the latest tools for effective survey management.
What is Sogolytics?
Sogolytics is a comprehensive experience management platform that empowers organizations to gather, analyze, and leverage data from both employees and customers to foster business expansion. Companies from various sectors utilize Sogolytics to monitor interactions across all customer and employee touchpoints. The platform's advanced reporting features provide instantaneous, actionable insights that are crucial for identifying and addressing potential issues before they escalate.
SogoCX enhances all dimensions of customer experience, leading to higher conversion rates, streamlined data management, and deeper insights into customer behavior, which ultimately boosts return on investment. With SogoCX, organizations can effectively assess essential metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), facilitating a more refined understanding of their clientele.
Meanwhile, SogoEX is specifically designed to assist organizations in gathering and utilizing data to enhance employee engagement and minimize turnover rates. This platform empowers HR teams and leadership to implement organizational improvements by facilitating real-time feedback collection and fostering a culture of engagement among employees, thus paving the way for a more motivated workforce.
Integrations Supported
Facebook
Google Analytics
Mailchimp
Salesforce
Slack
Zapier
Zendesk
Eventbrite
Google Sheets
Integrations Supported
Facebook
Google Analytics
Mailchimp
Salesforce
Slack
Zapier
Zendesk
Google Calendar
API Availability
API Availability
Has API
Pricing Information
$10.00/month/user
Free Version
Pricing Information
Free Pro plan: Free for life
Pro plan: $39/month or $469/year
Pro Max plan: $49/month or $589/year
Enterprise plans: Call for pricing, +1 (800) 646-0520
SogoCX and SogoEX: Call for pricing, +1 (800) 646-0520
Pro plan: $39/month or $469/year
Pro Max plan: $49/month or $589/year
Enterprise plans: Call for pricing, +1 (800) 646-0520
SogoCX and SogoEX: Call for pricing, +1 (800) 646-0520
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Android
iPhone
iPad
Mac
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Zoho
Date Founded
1996
Company Location
India
Company Website
www.zoho.com/survey/
Company Facts
Organization Name
Sogolytics
Date Founded
2009
Company Location
United States
Company Website
www.sogolytics.com
Categories and Features
Employee Survey
Not specified
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Skip Logic
Supports Audio / Images / Video
Categories and Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Customer Engagement
Analytics
Churn Management
Communication Management
Feedback Collection
Live Chat
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Customer Success
Account Alerts
Customer Engagement
Customer Lifecycle Management
Employee Engagement
Feedback Management
Pulse Surveys
Employee Experience
Not specified
Employee Survey
Not specified
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Help Desk
Not specified
HR Analytics
Dashboard
HR Metrics Library
Trend Analysis
Online Quiz Makers
Not specified
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Mass Texting
Message Personalization
Survey Builder
Template Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video