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What is Zonmaster?

Zonmaster serves as a comprehensive platform for Amazon sellers, enabling them to oversee, handle, and automate various aspects like email communication, product reviews, orders, and customer feedback. It offers the capability to design polished email templates adorned with buttons, GIFs, and emojis, enhancing engagement. Users can conduct A/B testing on subject lines while evaluating open rates to optimize their outreach. The tool allows for the automation of email dispatch based on specific triggers, such as shipping, delivery, refunds, and customer feedback, ensuring timely communication. Additionally, it provides instant alerts upon the posting of new reviews, allowing sellers to stay updated. Zonmaster also empowers users to keep an eye on all product reviews and listings, enabling them to receive notifications about reviews, potential hijacks, and instances of lost packages, thereby safeguarding their Amazon business. By leveraging these features, sellers can enhance their customer service and maintain a strong presence in the competitive marketplace.

What is Score My Reviews?

Gathering customer reviews can be straightforward and does not necessitate extra staff, thanks to our online reputation management system. You can easily access your dashboard from any device, where you simply need to enter the customer's name, email address, and/or phone number, allowing us to handle the entire review solicitation process for you. A message will then be sent to your customer, either via email or text, asking if they would recommend your business to others. Those who express a positive sentiment will be quickly directed to leave a review. When a customer shows they are happy to recommend your services, our platform takes them directly to your chosen review sites, including Facebook, Google, Yelp, and more. To facilitate this, our system ensures customers are taken straight to the review submission area, eliminating the need for them to search for your business online. This efficient method enables customers to access review platforms and share their thoughts in mere seconds, making it easier to boost your online reputation. By enhancing customer engagement through this streamlined process, you can cultivate stronger relationships with your clientele and foster lasting loyalty. Ultimately, this innovative approach transforms the way businesses manage their online feedback, turning potential challenges into opportunities for growth.

Media

Media

Integrations Supported

Amazon

Integrations Supported

Airbnb
Axis LMS
Booking.com
Expedia
Facebook
Google Business Profile
Tripadvisor
Yelp
trivago

API Availability

API Availability

Pricing Information

$6.99 per month
Free Trial Offered?

Pricing Information

$39.00 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Zonmaster

Date Founded

2015

Company Location

Canada

Company Website

public.zonmaster.com

Company Facts

Organization Name

Score My Reviews

Date Founded

2017

Company Location

United States

Company Website

www.scoremyreviews.com

Categories and Features

Amazon Seller Tools

A/B Testing
Alerts / Notifications
Analytics / Reporting
Campaign Management
Customer Data Management
Email Marketing
Feedback Management
Rank Optimization
Review Management
Sales Tracking / Analysis

eCommerce Tools

Not specified

Reputation Management

Campaign Management
Review Generation
Review Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Review Monitoring
Review Notification
Review Request

Categories and Features

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis

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