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What is Zurmo?

While customer relationship management (CRM) systems are equipped with a variety of features aimed at boosting business efficiency, many users report dissatisfaction with their overall experience. They often find the process of integrating and using a CRM to be frustrating and laborious, largely due to challenges such as a significant learning curve, the need for repetitive data entry, and a general lack of intuitiveness. Consequently, many CRM systems struggle to maintain momentum after their initial setup. In light of these challenges, an important question arises: how can organizations improve their engagement with CRM systems? One promising solution is the adoption of a socially integrated and gamified CRM platform. By adding these elements, users are generally more inclined to interact with the software, taking pleasure in routine tasks and thereby boosting their productivity throughout the workday. For instance, Zurmo stands out as an innovative open-source CRM that has taken the lead in integrating gamification techniques, skillfully merging motivational strategies with essential sales automation functions to enhance user involvement. This method not only aids in retaining users but also encourages a spirit of collaboration where teams can work together more effectively, fostering a more positive workplace culture. Ultimately, investing in a CRM that prioritizes user experience could lead to lasting success and higher satisfaction levels among team members.

What is tt performance Suite?

TTS enhances the digital user adoption and learning solutions for corporations, enabling swift integration of intricate processes and associated technologies like SAP, Oracle, Salesforce, and ServiceNow. By promoting a culture of "learning on demand" and offering performance support throughout the organization, businesses can move away from hoarding knowledge. This approach not only streamlines the learning process but also significantly shortens the period required to achieve a return on their technology investments. Ultimately, embracing these solutions leads to a more agile and informed workforce ready to tackle challenges efficiently.

Media

Media

Integrations Supported

Cornerstone LMS
Gmail
Google Analytics
Google Workspace
InterServer
Microsoft 365
Microsoft Outlook
Oracle Cloud HCM
SAP ERP
SAP HANA
SAP SuccessFactors Learning
Salesforce
ServiceNow

Integrations Supported

Cornerstone LMS
Gmail
Google Analytics
Google Workspace
InterServer
Microsoft 365
Microsoft Outlook
Oracle Cloud HCM
SAP ERP
SAP HANA
SAP SuccessFactors Learning
Salesforce
ServiceNow

API Availability

Has API

API Availability

Has API

Pricing Information

$8 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

EspoCRM

Date Founded

2010

Company Website

www.espocrm.com/open-source/zurmo/

Company Facts

Organization Name

tts

Date Founded

1998

Company Location

Global

Company Website

www.tt-s.com/en/software/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

eLearning Authoring Tools

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

Instructional Design

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Video Management
Assessments
SCORM

Onboarding

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

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