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What is accesso LoQueue?

When guests spend less time in queues, they are able to immerse themselves in the overall experience much more! By removing physical lines for your patrons, you promote safe social distancing while allowing them to discover all the offerings your venue has to offer. Our cutting-edge virtual queuing solutions have already enhanced the experience for over 19 million visitors, helping them bypass long waits and fully appreciate their time. Eliminating wait times not only makes your guests feel at ease but also ensures compliance with social distancing measures. Moreover, this approach provides them with increased opportunities to enjoy the diverse attractions your venue has available. With an extensive portfolio of patents and two decades of experience in the industry, we are exceptionally equipped to refine your venue’s virtual queuing approach. By offering various service levels designed for different budgets, you can facilitate shorter wait times and tailor-make ride experiences. Free from the hassle of lining up, guests can spend more time indulging in shopping and dining experiences at your venue. Our dedication lies in providing a high-quality service experience that maximizes revenue generation for our partners. Ultimately, we aim to create memorable and delightful visits for every guest while enhancing overall satisfaction and enjoyment during their time with us. By focusing on innovation, we ensure that your venue remains a top destination for unforgettable experiences.

What is QueuePad?

Customers can effortlessly join the queue by scanning a QR Code found at your storefront or by navigating to a specific web URL using their mobile devices, which eliminates the necessity for downloading any applications. They simply need to use the web browser on their phones to view the queue status page, offering them real-time updates about their place in line. The QueuePad mobile application emphasizes social distancing, promoting a safer atmosphere for both patrons and employees. The user-friendly interface shows a list of individuals currently waiting, including their arrival times, estimated wait times, and any relevant notes regarding their requests. Furthermore, by tapping on a phone icon, users can easily make a call or send a text message to any customer in the queue. Customers have the option to choose from various services, each corresponding to a distinct queue, with a limit of three services active at one time. The system also has the capability to send automated SMS notifications to customers as they near the Nth position in line, assuming you possess a valid SMS Gateway API account and a reliable Wi-Fi connection. This feature significantly enhances the customer experience by keeping them updated without the need to be physically present, ultimately making their wait more pleasant and efficient. Additionally, by streamlining the queuing process, businesses can improve customer satisfaction and potentially increase repeat visits.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$19.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

accesso

Company Location

United States

Company Website

www.accesso.com/solutions/virtual-queuing

Company Facts

Organization Name

QueuePad

Company Location

Philippines

Company Website

www.queuepad.com

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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