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What is aleno?

Streamlining administrative tasks is crucial for success. By automating various processes throughout the guest journey, your team can concentrate on what they do best. What makes us different? Aleno boosts your success by utilizing intelligent automation to cut costs and enhance profitability. Central to this is data integration; by merging information from all your locations and systems, you acquire a richer understanding of your customers. These improved insights facilitate better service, more effective marketing campaigns, and data-driven decision-making. Our committed team is ready to assist you at every step—don't hesitate to connect with us online, call, or visit our office; we always appreciate your questions. Automation allows you to refine administrative tasks across the board, from bookings and reporting to planning and reviews. Furthermore, our platform is flexible, enabling you to tailor your Aleno experience to fit the unique requirements of your business, whether you're running a pop-up, café, or a restaurant group. You can also enhance your branding and marketing initiatives by incorporating your logo and fonts into your digital platforms, thereby building customer trust and loyalty. Ultimately, with Aleno, you can not only elevate your operational efficiency but also redefine how you engage with your customers, leading to a more compelling overall experience. As your business grows and evolves, Aleno will adapt alongside you, ensuring continued success in a dynamic market.

What is Zenchef?

We bring restaurants and guests together, forging stronger connections and making every dining experience more engaging. By merging the latest technology with the human touch, we offer restaurants the tools, services, and support they need to streamline their operations, improve efficiency, boost profits, and deliver unforgettable guest experiences. Zenchef is a fully integrated platform that combines reservations, mobile payments, and loyalty features into one solution. Founded in 2010, Zenchef now serves over 7,000 customers across 15 countries, providing restaurateurs with a complete customer experience management tool that covers every stage of the service process—before, during, and after the meal. With zero commissions and no intermediaries, restaurant owners maintain total control and independence. Zenchef’s single software solution enables owners to manage reservations, their website, digital menus, click & collect services, customer reviews, marketing campaigns, digital payment through QR codes, and customer files all from one platform. It also integrates customer loyalty programs and provides powerful analytics to help restaurants grow. With features that automate tasks and track performance, Zenchef makes it easier to keep customers engaged and increase return visits. The platform’s efficiency is evident in key metrics, including saving restaurant owners 2 hours per day, reducing no-shows to under 1%, and increasing table turnover by over 30%.

Media

Media

Integrations Supported

Integrations Supported

Bookline
Lightspeed Retail
Painapo
Zelty

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

aleno

Company Location

Switzerland

Company Website

www.aleno.me

Company Facts

Organization Name

Zenchef

Date Founded

2010

Company Location

France

Company Website

www.zenchef.com

Categories and Features

Restaurant Management

Not specified

Categories and Features

Restaurant Management

Menu Management
Reporting/Analytics
Reservations Management
Table Management
Wait List Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

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