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What is allswers?
                Allswers converts subjective opinions into practical business insights, acting as an experience management platform that improves decision-making with real-world data. It excels at producing impactful surveys, which not only strengthen customer and employee loyalty but also evaluate the efficiency of various processes. Our expertise lies in designing surveys that uncover unique insights regarding the experiences of your essential stakeholders. We concentrate on measuring the worth of your company's operations while automating the tracking of customer interactions to better understand their behaviors. Furthermore, we assist you in evaluating the characteristics, advantages, and values that consumers associate with your brand. Engaging employees is also a crucial aspect, as it can significantly boost productivity. We monitor quality indicators to ensure adherence to set standards and practices. Effective experience management is vital for identifying growth opportunities, and we simplify operations by developing automated workflows and integrations that yield meaningful insights. Overall, Allswers equips organizations to utilize feedback effectively, fostering an environment of continuous improvement while also adapting to the evolving needs of the market.
            
        
            What is Ambassador Relations Tool?
                Seamlessly integrate vital customer information along with their negotiation and response records, while also having the option to tailor data fields to accommodate a variety of industry-specific customer profiles. This approach is an effective strategy for ensuring ongoing engagement with current clients, significantly enhancing retention. Moreover, it facilitates the automation of numerous marketing efforts, such as on-site pop-up surveys and targeted promotional campaigns. Sending customized customer satisfaction survey emails is a breeze, thanks to readily available templates designed for various industries. In addition, automated email sequences can be triggered by specific customer behaviors, which can be set up within scenario configurations. RFM analysis utilizes customers' purchasing histories and behavioral trends, automatically sorting them into six distinct categories, enabling focused strategies tailored to each classification. This all-encompassing method not only improves customer relationship management but also boosts overall marketing effectiveness, making it a vital asset for any organization. Ultimately, the implementation of such a system can lead to a more informed and engaged customer base.
            
        
            Integrations Supported
            
                
    Axis LMS
            
            
        
        
    
        
        
            
                
    Google Chrome
            
            
        
        
    
        
        
            
                
    Internet Explorer
            
            
        
        
    
        
        
            
                
    Mailchimp
            
            
        
        
    
        
        
            
                
    Make
            
            
        
        
    
        
        
            
                
    Microsoft Edge
            
            
        
        
    
        
        
            
                
    Microsoft Power BI
            
            
        
        
    
        
        
            
                
    Mozilla Firefox
            
            
        
        
    
        
        
            
                
    PrestaShop
            
            
        
        
    
        
        
            
                
    Safari
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            Integrations Supported
            
                
    Axis LMS
            
            
        
        
    
        
        
            
                
    Google Chrome
            
            
        
        
    
        
        
            
                
    Internet Explorer
            
            
        
        
    
        
        
            
                
    Mailchimp
            
            
        
        
    
        
        
            
                
    Make
            
            
        
        
    
        
        
            
                
    Microsoft Edge
            
            
        
        
    
        
        
            
                
    Microsoft Power BI
            
            
        
        
    
        
        
            
                
    Mozilla Firefox
            
            
        
        
    
        
        
            
                
    PrestaShop
            
            
        
        
    
        
        
            
                
    Safari
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            API Availability
            
                Has API
            
            
        
        
    
                API Availability
            
                Has API
            
            
        
        
    
                Pricing Information
        €85 per user per month
        
    
    
    
        
        
            
                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Pricing Information
        $217.26 per month
        
    
    
    
        
        
            
                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
                Android
            
            
        
        
    
        
        
            
                iPhone
            
            
        
        
    
        
        
            
                iPad
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                On-Prem
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
                Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
                Android
            
            
        
        
    
        
        
            
                iPhone
            
            
        
        
    
        
        
            
                iPad
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                On-Prem
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Company Facts
Organization Name
allswers
Company Location
Spain
Company Website
www.allswers.com
Company Facts
Organization Name
Konfactory
Company Location
Japan
Company Website
amb-r-t.jp/
Categories and Features
360 Degree Feedback
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Feedback / Surveys
                                        
                                    
                                    
                                    
                                        Progress Tracking
                                        
                                    
                                    
                                    
                                        Question Library
                                        
                                    
                                    
                                    
                                        Rater Selection
                                        
                                    
                                    
                                    
                                        Self Service Portal
                                        
                                    
                                    
                                    
                                        Supports External Reviewers
                                        
                                    
                            
                        Customer Engagement
                                        Analytics
                                        
                                    
                                    
                                    
                                        Churn Management
                                        
                                    
                                    
                                    
                                        Communication Management
                                        
                                    
                                    
                                    
                                        Community Management
                                        
                                    
                                    
                                    
                                        Content Syndication
                                        
                                    
                                    
                                    
                                        Feedback Collection
                                        
                                    
                                    
                                    
                                        Gamification
                                        
                                    
                                    
                                    
                                        Live Chat
                                        
                                    
                                    
                                    
                                        Video Content
                                        
                                    
                            
                        Customer Experience
                                        Action Management
                                        
                                    
                                    
                                    
                                        Analytics
                                        
                                    
                                    
                                    
                                        Customer Segmentation
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Feedback Management
                                        
                                    
                                    
                                    
                                        Knowledge Management
                                        
                                    
                                    
                                    
                                        Multi-Channel Collection
                                        
                                    
                                    
                                    
                                        Sentiment Analysis
                                        
                                    
                                    
                                    
                                        Survey Management
                                        
                                    
                                    
                                    
                                        Text Analysis
                                        
                                    
                                    
                                    
                                        Trend Analysis
                                        
                                    
                            
                        Customer Satisfaction
                                        360 Degree Feedback
                                        
                                    
                                    
                                    
                                        Analytics
                                        
                                    
                                    
                                    
                                        Call Reporting
                                        
                                    
                                    
                                    
                                        Complaint Monitoring
                                        
                                    
                                    
                                    
                                        Feedback Collection
                                        
                                    
                                    
                                    
                                        Survey Management
                                        
                                    
                            
                        Employee Engagement
                                        Benchmarking
                                        
                                    
                                    
                                    
                                        Cultural Alignment
                                        
                                    
                                    
                                    
                                        Employee Awards
                                        
                                    
                                    
                                    
                                        Employee Guides
                                        
                                    
                                    
                                    
                                        Employee Recognition
                                        
                                    
                                    
                                    
                                        Feedback Management
                                        
                                    
                                    
                                    
                                        Goal Management
                                        
                                    
                                    
                                    
                                        Health & Wellness Programs
                                        
                                    
                                    
                                    
                                        Performance Management
                                        
                                    
                                    
                                    
                                        Pulse Surveys
                                        
                                    
                            
                        Survey
                                        Custom Survey URLs
                                        
                                    
                                    
                                    
                                        Data Analysis Tools
                                        
                                    
                                    
                                    
                                        Email Marketing
                                        
                                    
                                    
                                    
                                        Mobile Survey
                                        
                                    
                                    
                                    
                                        Offline Response Collection
                                        
                                    
                                    
                                    
                                        Paper Survey
                                        
                                    
                                    
                                    
                                        Question Branching
                                        
                                    
                                    
                                    
                                        Question Library
                                        
                                    
                                    
                                    
                                        Site Intercept Survey  
                                        
                                    
                                    
                                    
                                        Skip Logic
                                        
                                    
                                    
                                    
                                        Supports Audio / Images / Video
                                        
                                    
                            
                        Categories and Features
CRM
                                        Calendar/Reminder System
                                        
                                    
                                    
                                    
                                        Call Logging
                                        
                                    
                                    
                                    
                                        Document Storage
                                        
                                    
                                    
                                    
                                        Email Marketing
                                        
                                    
                                    
                                    
                                        Internal Chat Integration
                                        
                                    
                                    
                                    
                                        Lead Scoring
                                        
                                    
                                    
                                    
                                        Marketing Automation Integration
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        Quotes / Proposals
                                        
                                    
                                    
                                    
                                        Segmentation
                                        
                                    
                                    
                                    
                                        Social Media Integration
                                        
                                    
                                    
                                    
                                        Task Management
                                        
                                    
                                    
                                    
                                        Territory Management
                                        
                                    
                            
                        Email Marketing
                                        A/B Testing
                                        
                                    
                                    
                                    
                                        Artificial Intelligence
                                        
                                    
                                    
                                    
                                        Auto-Responders
                                        
                                    
                                    
                                    
                                        CAN SPAM Compliance
                                        
                                    
                                    
                                    
                                        Customer Surveys
                                        
                                    
                                    
                                    
                                        Drip Campaigns
                                        
                                    
                                    
                                    
                                        Dynamic Content
                                        
                                    
                                    
                                    
                                        Event Triggered Email
                                        
                                    
                                    
                                    
                                        Image Library
                                        
                                    
                                    
                                    
                                        Landing Pages/Web Forms
                                        
                                    
                                    
                                    
                                        Mailing List Management
                                        
                                    
                                    
                                    
                                        Mobile Optimized Emails
                                        
                                    
                                    
                                    
                                        Reporting/Analytics
                                        
                                    
                                    
                                    
                                        Subscriber Management
                                        
                                    
                                    
                                    
                                        Template Management
                                        
                                    
                                    
                                    
                                        WYSIWYG Email Editor