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What is aroma?

The way consumers shop has changed remarkably, prompting them to expect a fluid and cohesive experience no matter which shopping method they select. As demands from customers continue to escalate, businesses are feeling the pressure of economic challenges, forcing them to strike a careful balance between delivering exceptional service and maintaining profitability. To navigate this complex landscape, organizations must effectively oversee and enhance all facets of their omnichannel operations from a financial perspective. Achieving a cohesive shopping experience across multiple platforms requires the seamless integration of various operational systems. This integration can be quite daunting, as it necessitates the alignment of traditional brick-and-mortar processes with contemporary e-commerce frameworks, along with a range of new procedures and technologies. In the end, the effectiveness of an omnichannel strategy relies on the capacity to innovate while still honoring established practices, ensuring that both customer satisfaction and business viability are prioritized. Embracing this challenge can lead to long-term success in a competitive market.

What is Planet Unified Commerce?

All retail technology interactions are overseen by a single, cohesive platform. Harnessing advanced technology allows for the enhancement of sales and aligns commerce with the latest consumer purchasing trends. Unified commerce offers a completely integrated suite of products designed to deliver a seamless shopping experience across various channels. It maximizes your omnichannel capabilities, leading to increased revenue and ensuring that customers can reach your products at any time and from any location. With the expertise of a single partner who is well-informed and accessible around the clock in your preferred language, you can have confidence in your operations. Additionally, the combination of integrated software and hardware can swiftly revamp your infrastructure, ease IT maintenance challenges, and significantly boost your productivity while also keeping your business adaptable to future changes.

Media

No images available

Media

Integrations Supported

ActiveScale
Alma
IdoSell
Magento
PrestaShop
Salesforce Commerce Cloud

Integrations Supported

ActiveScale
Alma
IdoSell
Magento
PrestaShop
Salesforce Commerce Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Bertelsmann

Date Founded

1978

Company Location

Germany

Company Website

us.arvato-systems.com/solutions-technologies/solutions/e-commerce-omnichannel/omni-channel

Company Facts

Organization Name

Planet

Date Founded

1985

Company Location

Ireland

Company Website

www.weareplanet.com/unified-commerce

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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