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What is athenaCommunicator?

In the modern era, individuals are increasingly looking for smooth digital experiences in various facets of their lives, including healthcare. By leveraging athenahealth’s patient engagement tools, healthcare professionals can not only improve the overall patient experience but also reduce the administrative workload through features like automated messaging and appointment reminders. The intuitive patient portal empowers users to easily schedule appointments, complete necessary forms, and manage co-payments online at their convenience. This efficient method not only makes scheduling and payment processes easier for patients but also helps decrease no-show rates, ultimately enhancing revenue collection for healthcare facilities. Furthermore, athenaTelehealth fosters meaningful interactions between patients and providers, offering a secure alternative to in-person visits and supporting effective care management. In addition, our patient engagement solutions can lead to a notable reduction in no-show occurrences, which may translate into a 4% increase in appointment attendance, thereby promoting a more effective practice. Adopting these innovative tools can fundamentally change healthcare delivery, ensuring a win-win scenario for both patients and providers through improved access and communication while paving the way for future advancements in the industry.

What is EVS?

E.V.S was created to tackle the significant challenge of high customer turnover in the commercial cleaning industry, where annual attrition rates can soar to 50%. By efficiently managing field staff and focusing specifically on minimizing no-shows, business owners can effectively lower turnover rates, reduce payroll expenses, and improve their capacity to retain current clients while growing their customer base. Working alongside commercial cleaning business owners, E.V.S offers customized solutions tailored to meet critical needs without the burden of unnecessary frills. For example, if an employee departs work just 10 minutes ahead of schedule, it may lead to an overpayment of $50 a month, resulting in an astonishing $500 for a team of ten! With the introduction of no-show alerts, you can remain confident that you will not be surprised by unforeseen absences or upset customer complaints the next day. Furthermore, while payroll management can often be tedious, E.V.S streamlines this task by producing reports that generate time cards, which are subsequently distributed to your employees automatically. To optimize operations even more, employees are encouraged to make calls using the on-site landline, which ensures that all communications are both efficient and professional. This comprehensive strategy not only conserves time but also significantly improves the quality of service provided to clients, ultimately fostering greater satisfaction and loyalty. The implementation of these features empowers business owners to focus on growth rather than getting bogged down by operational challenges.

Media

Media

Integrations Supported

Reputation.com

Integrations Supported

Reputation.com

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$30 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

athenahealth

Date Founded

1997

Company Location

United States

Company Website

www.athenahealth.com/solutions/patient-engagement

Company Facts

Organization Name

EVS

Date Founded

2016

Company Location

United States

Company Website

www.execvs.com

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Time Clock

Biometric Recognition
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking

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