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What is athenaCommunicator?

In the modern era, individuals are increasingly looking for smooth digital experiences in various facets of their lives, including healthcare. By leveraging athenahealth’s patient engagement tools, healthcare professionals can not only improve the overall patient experience but also reduce the administrative workload through features like automated messaging and appointment reminders. The intuitive patient portal empowers users to easily schedule appointments, complete necessary forms, and manage co-payments online at their convenience. This efficient method not only makes scheduling and payment processes easier for patients but also helps decrease no-show rates, ultimately enhancing revenue collection for healthcare facilities. Furthermore, athenaTelehealth fosters meaningful interactions between patients and providers, offering a secure alternative to in-person visits and supporting effective care management. In addition, our patient engagement solutions can lead to a notable reduction in no-show occurrences, which may translate into a 4% increase in appointment attendance, thereby promoting a more effective practice. Adopting these innovative tools can fundamentally change healthcare delivery, ensuring a win-win scenario for both patients and providers through improved access and communication while paving the way for future advancements in the industry.

What is EpiSoft?

EpiSoft offers a cloud-based medical software solution that serves multiple healthcare sectors, including oncology, mental health, hospital preadmissions, hepatitis, and inflammatory bowel disease. Their all-encompassing platform features electronic medical records (EMR), practice management tools, infusion drug oversight, and patient engagement portals. A standout aspect of EpiSoft's EMR is its compatibility with Medicare, health insurance plans, and the Department of Veterans' Affairs (DVA), which streamlines the claim processing workflow. Moreover, it boasts a specialized scheduling module that accommodates complex care plans, such as chemotherapy cycles, in addition to electronic prescriptions that enhance medication management protocols. The cloud-based architecture allows users to access the platform from various devices, and automated SMS and email notifications for appointments significantly minimize the chances of no-shows or cancellations. In addition, the patient portal integrates effortlessly with existing hospital websites and patient management systems, enabling the efficient collection of validated health histories and demographic data from patients, which in turn helps lighten administrative burdens. This forward-thinking methodology not only increases operational efficiency but also significantly elevates the patient experience across various healthcare environments. As a result, EpiSoft is paving the way for more streamlined and patient-centered care in the medical industry.

Media

Media

Integrations Supported

Reputation.com

Integrations Supported

Reputation.com

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

athenahealth

Date Founded

1997

Company Location

United States

Company Website

www.athenahealth.com/solutions/patient-engagement

Company Facts

Organization Name

EpiSoft

Company Location

Australia

Company Website

episofthealth.com

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Electronic Medical Records (EMR)

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

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