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What is athenaCommunicator?

In the modern era, individuals are increasingly looking for smooth digital experiences in various facets of their lives, including healthcare. By leveraging athenahealth’s patient engagement tools, healthcare professionals can not only improve the overall patient experience but also reduce the administrative workload through features like automated messaging and appointment reminders. The intuitive patient portal empowers users to easily schedule appointments, complete necessary forms, and manage co-payments online at their convenience. This efficient method not only makes scheduling and payment processes easier for patients but also helps decrease no-show rates, ultimately enhancing revenue collection for healthcare facilities. Furthermore, athenaTelehealth fosters meaningful interactions between patients and providers, offering a secure alternative to in-person visits and supporting effective care management. In addition, our patient engagement solutions can lead to a notable reduction in no-show occurrences, which may translate into a 4% increase in appointment attendance, thereby promoting a more effective practice. Adopting these innovative tools can fundamentally change healthcare delivery, ensuring a win-win scenario for both patients and providers through improved access and communication while paving the way for future advancements in the industry.

What is Pomelo Health?

Are you considering a video appointment or a phone consultation? With specialized medical reminder software tailored for clinics, you can significantly enhance the likelihood that your patients will remember essential details about their upcoming appointments. Pomelo’s Automated Appointment Reminders effectively motivate patients to arrive punctually by delivering comprehensive information they require. By equipping patients with crucial details, such as location and arrival instructions, healthcare providers can boost patient satisfaction while simultaneously freeing up staff time. Moreover, the software allows providers to personalize its features, enabling them to determine how frequently patients receive reminders. Additionally, providers can conveniently prompt patients to confirm their appointments and make real-time updates to appointment statuses directly within their electronic health records. This seamless integration not only streamlines operations but also fosters better communication between patients and healthcare providers.

Media

Media

Integrations Supported

Reputation.com

Integrations Supported

Accuro EMR
Medesync

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

athenahealth

Date Founded

1997

Company Location

United States

Company Website

www.athenahealth.com/solutions/patient-engagement

Company Facts

Organization Name

Pomelo Health

Date Founded

2012

Company Location

Canada

Company Website

www.pomelohealth.ca

Categories and Features

Patient Engagement

Not specified

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Rescheduling
SMS Messaging
Two-Way Messaging

Medical Practice Management

E-Prescribing
Multi-Office
Multi-Physician
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Medical Scheduling

Appointment Management
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Occupational Health

Not specified

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Intake

Not specified

Patient Portal

Appointment Confirmations
Appointment Scheduling
Care Summaries
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Patient Scheduling

Not specified

Pharmacy

Forms Management

Queue Management

Appointment Scheduling
Communication Tools
Contactless
For Healthcare
Virtual Queue

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Video Conferencing

Vaccine Management

Adverse Reaction Reporting
Alerts / Notifications
Appointment Reminders
Communication Tools
Dose Tracking
Scheduling
Virtual Waiting Room

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