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What is athenaCommunicator?

In the modern era, individuals are increasingly looking for smooth digital experiences in various facets of their lives, including healthcare. By leveraging athenahealth’s patient engagement tools, healthcare professionals can not only improve the overall patient experience but also reduce the administrative workload through features like automated messaging and appointment reminders. The intuitive patient portal empowers users to easily schedule appointments, complete necessary forms, and manage co-payments online at their convenience. This efficient method not only makes scheduling and payment processes easier for patients but also helps decrease no-show rates, ultimately enhancing revenue collection for healthcare facilities. Furthermore, athenaTelehealth fosters meaningful interactions between patients and providers, offering a secure alternative to in-person visits and supporting effective care management. In addition, our patient engagement solutions can lead to a notable reduction in no-show occurrences, which may translate into a 4% increase in appointment attendance, thereby promoting a more effective practice. Adopting these innovative tools can fundamentally change healthcare delivery, ensuring a win-win scenario for both patients and providers through improved access and communication while paving the way for future advancements in the industry.

What is Sesame?

Having a structured and efficient scheduling system is vital for the success of your dental or orthodontic practice, as it enables you to cater to the individual needs of your patients. Our automated appointment reminders allow patients to select their desired communication method—whether it's through email, text, or voicemail—ensuring they are promptly notified about their upcoming dental visits. Moreover, patients have the convenience of adding reminders to their digital calendars, which significantly reduces the likelihood of missed appointments. In cases where appointments are overlooked, you can easily send a follow-up reminder to assist with rescheduling. All Sesame specialty websites for dental and orthodontic practices are crafted to be responsive, delivering a comprehensive solution that functions effortlessly on various devices, including desktops, tablets, and smartphones. This cohesive design not only enhances the user experience but also strengthens your brand identity, fostering greater engagement with prospective patients. Additionally, a strong online presence can play a crucial role in the advancement and reputation of your practice amidst the competitive landscape of healthcare. Ultimately, investing in a robust scheduling and communication system can lead to increased patient satisfaction and loyalty over time.

Media

Media

Integrations Supported

Reputation.com

Integrations Supported

Bindbee
Ema
Figures
Kindo
Okticket
OrthoTrac
Payflow
PracticeWorks
Sensei Cloud
Torpago
WinOMS

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

athenahealth

Date Founded

1997

Company Location

United States

Company Website

www.athenahealth.com/solutions/patient-engagement

Company Facts

Organization Name

Sesame

Company Location

United States

Company Website

www.sesamecommunications.com

Categories and Features

Patient Engagement

Not specified

Categories and Features

Dental

Not specified

Orthodontist

Not specified

Patient Engagement

Not specified

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