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Ratings and Reviews 0 Ratings
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What is b-hive Communicator?
With a comprehensive application that encompasses calling, video conferencing, texting, collaboration, voicemail, and faxing, you can effectively maintain support for both your customers and colleagues. The Communicator platform enhances communication speed, allowing for quicker resolutions to customer inquiries and improved teamwork. This single app lets you effortlessly make calls, send messages, engage in chats, and join video conferences with both clients and coworkers. The newest iteration of Communicator features a revamped interface along with strengthened security measures for video interactions. Basic b-hive accounts provide access to Communicator, while pro accounts offer additional video functionalities. This versatile tool enables conversations to adapt in a manner that best fits your requirements; for example, you can easily follow up a phone call with a text or transition from a chat to a video call or screen share without hassle. You can communicate with customers and clients using your professional phone number, ensuring all interactions remain consistent and professional. Furthermore, it allows for seamless switching between various communication channels while still offering classic phone features such as mute, hold, and blind call transfer, guaranteeing a polished experience. By utilizing Communicator, your communication strategies can evolve to meet the varying demands of each situation, ultimately fostering better relationships with your audience. Embracing this technology can lead to more efficient workflows and enhanced productivity in any business environment.
What is Plumm?
Plumm serves as a centralized inbox where all your customer support emails and live chat interactions are kept together. Whether it's an email directed to support@yourproject1.com or a chat inquiry from yourproject2.com, everything is organized within the same Plumm inbox for easy access and management. This ensures that no customer communication is overlooked, streamlining the support process effectively.
API Availability
Has API
API Availability
Has API
Pricing Information
$10 per user per month
Free Trial Offered?
Free Version
Pricing Information
$7 per user per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Broadvoice
Company Location
United States
Company Website
www.broadvoice.com/b-hive-communicator/
Company Facts
Organization Name
Plumm
Date Founded
2019
Company Location
Poland
Company Website
www.plummapp.com
Categories and Features
Screen Sharing
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
Team Communication
Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Categories and Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Team Communication
Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing