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What is bankCirrus?

Take into account the needs of your clients and start creating products specifically designed to meet those expectations. With bankCirrus, you can be assured that control and flexibility can work together seamlessly. We provide a diverse range of accounts, such as savings, fixed deposits, term deposits, and current accounts. Join us in innovating and creating new solutions. If you have a banking product in mind that we haven't thought of yet, we are ready to customize it and incorporate it into bankCirrus. This platform enhances customer interaction by integrating lending and deposit services into one cohesive experience. Whether you are looking to obtain a loan today, establish a term deposit tomorrow, or manage insurance premium financing in the near future, bankCirrus adjusts to meet your changing requirements. Have you ever wondered if you can use part of your deposit account as collateral for a loan? With bankCirrus, this option is certainly available. In addition, we enable smooth connections across different channels within your organization and external services. Our collaborations with Credit Bureaus, Payment Processors, and other vital services improve customer convenience and enhance operational efficiency. Customers can easily deposit, withdraw, and transfer funds online. Our virtual assistants are also capable of making real phone calls to users, allowing you to broaden your service reach effectively. By utilizing these features, you can guarantee a thorough and fulfilling banking experience for every user, ensuring satisfaction at every touchpoint. With bankCirrus, your banking experience is not just efficient; it's also designed to evolve with your needs.

What is Cirrus Contact Center?

No matter the scale of your contact center, Cirrus Contact Center delivers an all-encompassing cloud solution aimed at transforming your customer service experience significantly. Thanks to a flexible pay-as-you-go pricing model, you can start enjoying the advantages of Cirrus Contact Center immediately. We work closely with you to customize your customer service approach, ensuring it is perfectly suited to your unique requirements. Our solution is fine-tuned to meet your precise needs, allowing you to choose the essential features and smoothly integrate them into your existing system. Your customers will quickly recognize the improvements in their interactions with your team. Furthermore, our cloud-based recording technology removes the burden of expensive call and contact recording systems, as we securely archive your communications in the cloud, making them easily accessible from any device and location. This innovative approach empowers you to handle customer interactions with unparalleled efficiency and convenience, revolutionizing the way you engage with your clientele. Ultimately, Cirrus Contact Center is committed to enhancing your service delivery and ensuring customer satisfaction.

Media

Media

Integrations Supported

Avaya Cloud Office
Facebook
Facebook Messenger
Instagram
NetSuite
Oracle B2C Service
Salesforce
ServiceNow
Skype
Sugar Sell
WhatsApp
YouTube
Zendesk

Integrations Supported

Avaya Cloud Office
Facebook
Facebook Messenger
Instagram
NetSuite
Oracle B2C Service
Salesforce
ServiceNow
Skype
Sugar Sell
WhatsApp
YouTube
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LoanCirrus

Date Founded

2016

Company Location

Jamaica

Company Website

loancirrus.com/digital-banking/

Company Facts

Organization Name

Cirrus

Date Founded

2011

Company Location

United Kingdom

Company Website

www.cirrusresponse.com

Categories and Features

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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