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What is bc.lab?

Leverage our extensive cross-media monitoring system to identify rising trends, analyze opinion-shaping factors, and detect potential online crises. Understand how your products are viewed across various media outlets, assess customer interests, and monitor the strategic actions of your competitors. Access high-quality social media monitoring data that includes a wide range of sources, precise information, and a tailored tone within an easy-to-use monitoring interface. By utilizing dynamic search profiles, you can take advantage of the crisis monitoring tool krisen.radar ® to quickly identify unexpected events and urgent situations. Create accurate searches in just seconds without the hassle of complicated operators or intricate queries. Explore your data thoroughly with a variety of customizable filtering options, allowing for maximum flexibility in real-time analysis, even in critical moments. Furthermore, by merging information from multiple platforms, including social media, your own channels, print outlets, and broadcast media, you can uncover deeper connections and insights that guide your strategic choices. This comprehensive methodology positions you to stay ahead of industry changes while enabling a proactive approach to emerging challenges. Ultimately, it empowers you to make informed decisions that enhance your competitive edge in a rapidly changing landscape.

What is Crisp?

Crisp is a pioneering company focused on Social Media Safety and crisis monitoring. Renowned for its cutting-edge technology, it is entrusted by leading global brands for the rapid and precise detection of significant issues and crises. Established in 2005 by Adam Hildreth, who has a background in online gaming and social media, the firm initially aimed to protect children and teens from online dangers such as abuse, cyberbullying, and sexual exploitation within gaming and social media platforms. As the landscape of social media evolved and businesses began to use these platforms for customer interaction, Crisp broadened its offerings to help brands navigate potential risks associated with their online presence. Serving a wide array of industries, including luxury goods, media, pharmaceuticals, and fast-moving consumer goods, Crisp safeguards over $4.5 trillion in market capitalizations for its clients. By providing ongoing surveillance of social media and the internet, Crisp guarantees that brands receive prompt alerts regarding any emerging threats. Their all-encompassing strategy for safety and crisis management not only protects companies but also bolsters their reputation amidst an increasingly complex digital environment. In doing so, Crisp highlights the importance of proactive measures in today’s interconnected world.

Media

Media

Integrations Supported

Google Sheets
UserVitals

Integrations Supported

Google Sheets
UserVitals

API Availability

Has API

API Availability

Has API

Pricing Information

$350 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

bc.lab

Date Founded

2001

Company Location

Germany

Company Website

bclab.de

Company Facts

Organization Name

Crisp

Date Founded

2005

Company Location

United Kingdom

Company Website

www.crispthinking.com

Categories and Features

Competitive Intelligence

Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring

Categories and Features

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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