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Ratings and Reviews 0 Ratings
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AteraAtera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AIâ„¢ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!
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What is callstats.io?
Callstats enhances customer engagement, reduces the downtime of agents, and boosts overall productivity within operations. By continuously monitoring and evaluating voice and video communications, it provides an exceptional user experience via an intuitive, centralized dashboard. If you are looking to begin tracking and assessing your WebRTC sessions, consider setting up an account today. The information is organized across six distinct geographic regions, allowing contact center leaders to evaluate their service efficacy accurately. A leading software firm utilizes callstats.io to optimize communication channels between agents and the Amazon Connect contact center cloud. Explore the multitude of benefits that come with implementing WebRTC for agent communications, alongside practical tips for ensuring a smooth transition. Our platform collects over 500 metrics every few seconds from each endpoint within a WebRTC session, and the dashboard integrates this data to present a thorough overview of service performance, facilitating the identification of areas needing enhancement. This powerful solution not only contributes to improved user experiences but also equips managers with the insights needed for data-driven decision-making, ultimately fostering a culture of continuous improvement. By leveraging these capabilities, organizations can significantly elevate their service standards and operational efficiency.
What is Hosted Graphite?
MetricFire offers a cloud solution for monitoring servers and applications, accommodating a range from hundreds to millions of metrics suitable for enterprise environments.
Using Hosted Graphite, users can visualize their metrics on aesthetically pleasing real-time dashboards equipped with alerting features that seamlessly integrate with popular platforms like Amazon Web Services, Ops Genie, Heroku, Slack, and various others.
The data is presented on customizable dashboards, allowing users to tailor metrics and alerts according to their needs, facilitating prompt issue resolution, effective data tracking, and seamless sharing of insights within teams.
This flexibility enhances collaboration and ensures that teams can respond swiftly to any anomalies in their systems.
Integrations Supported
Amazon EC2
CircleCI
ClickHouse
Cloud Dataprep
Elasticsearch
GitHub
GitHub Desktop
Grafana
Graphite
Heroku
Integrations Supported
Amazon EC2
CircleCI
ClickHouse
Cloud Dataprep
Elasticsearch
GitHub
GitHub Desktop
Grafana
Graphite
Heroku
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$16.00/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
CALLSTATS I/O
Date Founded
2014
Company Location
Finland
Company Website
www.callstats.io
Company Facts
Organization Name
MetricFire
Date Founded
2012
Company Location
United States
Company Website
www.hostedgraphite.com
Categories and Features
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Categories and Features
IT Alerting
Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications
IT Infrastructure Monitoring
Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
System Monitoring
Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management
Website Monitoring
Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting