Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ManageEngine OpManager Reviews & Ratings
    1,310 Ratings
    Company Website
  • LogicMonitor Reviews & Ratings
    1,038 Ratings
    Company Website
  • Pulseway Reviews & Ratings
    459 Ratings
    Company Website
  • Site24x7 Reviews & Ratings
    717 Ratings
    Company Website
  • ConnectWise Automate Reviews & Ratings
    495 Ratings
    Company Website
  • Uptrends Reviews & Ratings
    125 Ratings
    Company Website
  • PathSolutions TotalView Reviews & Ratings
    42 Ratings
    Company Website
  • Paessler PRTG Reviews & Ratings
    694 Ratings
    Company Website
  • AdRem NetCrunch Reviews & Ratings
    151 Ratings
    Company Website
  • Statseeker Reviews & Ratings
    33 Ratings
    Company Website

What is callstats.io?

Callstats enhances customer engagement, reduces the downtime of agents, and boosts overall productivity within operations. By continuously monitoring and evaluating voice and video communications, it provides an exceptional user experience via an intuitive, centralized dashboard. If you are looking to begin tracking and assessing your WebRTC sessions, consider setting up an account today. The information is organized across six distinct geographic regions, allowing contact center leaders to evaluate their service efficacy accurately. A leading software firm utilizes callstats.io to optimize communication channels between agents and the Amazon Connect contact center cloud. Explore the multitude of benefits that come with implementing WebRTC for agent communications, alongside practical tips for ensuring a smooth transition. Our platform collects over 500 metrics every few seconds from each endpoint within a WebRTC session, and the dashboard integrates this data to present a thorough overview of service performance, facilitating the identification of areas needing enhancement. This powerful solution not only contributes to improved user experiences but also equips managers with the insights needed for data-driven decision-making, ultimately fostering a culture of continuous improvement. By leveraging these capabilities, organizations can significantly elevate their service standards and operational efficiency.

What is LiveAction?

Gain a thorough understanding of both network and application performance through a unified interface. LiveNX serves as a powerful Enterprise Network Monitoring Software Platform: it offers deep visibility into all facets of your network, including campus locations, branch offices, data centers, public cloud environments, WAN, and SD-WAN. This ensures that your network is in harmony with business objectives while also reducing operational expenses. Boost IT network management with adaptable and fully scalable monitoring options that cater to your organization's specific needs. Deliver an outstanding user experience by obtaining insights into the foundational infrastructure, policies, and protocols of the network that facilitate the smooth operation of critical applications. Assess application performance accurately across various network segments, domains, and fabrics. Additionally, track the immediate impact of network disruptions on application performance and delivery, enabling swifter responses to issues. By proficiently identifying and rectifying application performance problems, you can significantly decrease the Mean Time to Repair (MTTR) while ensuring consistent service availability. Ultimately, this comprehensive approach not only enhances performance but also fosters a more resilient network environment.

Media

Media

Integrations Supported

GigaSECURE
Jitsi
ThirdEye

Integrations Supported

GigaSECURE
Jitsi
ThirdEye

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CALLSTATS I/O

Date Founded

2014

Company Location

Finland

Company Website

www.callstats.io

Company Facts

Organization Name

LiveAction

Date Founded

2009

Company Location

United States

Company Website

www.liveaction.com

Categories and Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Categories and Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

Popular Alternatives

Popular Alternatives

Huawei Cloud Eye Reviews & Ratings

Huawei Cloud Eye

Huawei Cloud
Nagios Fusion Reviews & Ratings

Nagios Fusion

Nagios Enterprises
Nagios Network Analzyer Reviews & Ratings

Nagios Network Analzyer

Nagios Enterprises