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What is channelSUITE?

channelSUITEâ„¢ is an ensemble of cloud-based software solutions aimed at streamlining the management and improvement of a company's distribution networks. By converting data from spreadsheets and team insights into structured information and actionable business guidelines, we aim to meet your specific needs through the configuration of the channelSUITE application. Throughout this journey, we prioritize continuous communication and collaboration with the channel team, ensuring that all stakeholders remain informed. It is crucial to conduct extensive testing of the application in realistic scenarios to prevent unforeseen challenges and prepare all involved for the final rollout or transition. The infrastructure of channelSUITE applications is built to accommodate customization, enabling the creation of specialized features that cater to unique business needs. In certain cases, entirely new custom channel applications can be seamlessly incorporated into the channelSUITE framework to bolster additional business operations, thereby enhancing overall operational efficiency. This adaptability empowers your organization to respond quickly to evolving market trends while capitalizing on distinct opportunities for growth. Ultimately, with channelSUITE, your business is equipped to navigate complexities with confidence and agility.

What is Aurea Process?

Aurea Process provides vital elements for managing business processes, tailored to complex application settings, which empowers you to create and evaluate customer journeys across various channels. Customers engage through multiple mediums, such as websites, mobile applications, call centers, and brick-and-mortar locations, navigating through layers of advanced applications with each interaction. With Aurea Process, your automation of business processes can adapt to your evolving infrastructure, ensuring smooth integration throughout. This platform allows you to design precisely the experiences you want to offer your customers and implement them seamlessly across both digital and physical environments. By promoting cooperation between IT and business units, you can strengthen their collaborative efforts toward common goals during every customer encounter, whether it involves technology or personal service. This teamwork ultimately fosters a more unified and effective customer experience, creating greater satisfaction and loyalty among your clientele. Such a strategic alignment can lead to innovative solutions and improved service delivery that benefits both the business and its customers.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Purplewire

Company Location

United States

Company Website

purplewire.com

Company Facts

Organization Name

Aurea

Date Founded

2012

Company Location

United States

Company Website

www.aurea.com/library/process/

Categories and Features

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Enterprise Service Bus (ESB)

Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging

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