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What is citizenserve?

Business practices are undergoing significant transformation. The ability to engage online with citizens, business owners, and contractors has become crucial in today’s world. Explore how citizenserve can support you during this shift. Enjoy seamless, well-structured, and intelligently crafted solutions for managing licensing applications and their renewals. Imagine a scenario where all issues regarding code violations are promptly resolved, along with full mobile access for inspectors on the go. Enable online permit applications, processing, and payments for both citizens and contractors, allowing them to operate from any location. Streamline and enhance the processes related to application submissions, reviews, resubmissions, public notifications, and hearings. Automatically route online inquiries from citizens to the appropriate department or person, ensuring that every request receives the attention it deserves. By implementing these solutions, you can significantly boost efficiency and improve service delivery for your community. This forward-thinking strategy not only saves valuable time but also cultivates a more engaged and responsive atmosphere, ultimately benefiting all stakeholders involved. Take the first step towards transforming your operations today.

What is 3Di Engage?

3Di Engage provides an intuitive, no-code solution designed to automate a range of business operations across various industries, including public safety, environmental health, compliance, permitting, tenant protections, and community services. This platform empowers organizations to streamline their processes and increase efficiency through readily available products and quick deployment tools. By leveraging 3Di Engage, businesses can enhance their workflows, improve stakeholder interactions, and achieve greater operational effectiveness. Additionally, 3Di Systems supports this platform with tailored services that eliminate barriers, clarify processes, and enrich engagement, ultimately benefiting communities and improving overall quality of life. With user-friendly mobile apps and accessible web portals, both personnel and community members enjoy enhanced access that prioritizes simplicity, efficiency, and security. Moreover, the cloud-based SaaS platform offers exceptional reliability, robust security measures, and advanced technical capabilities, ensuring peak performance. This all-encompassing model enables organizations to swiftly adjust to evolving demands while maintaining high-quality service standards, thereby fostering an environment of continuous improvement. Ultimately, this approach not only streamlines operations but also enhances the overall experience for both users and stakeholders alike.

Media

Media

Integrations Supported

ArcGIS
Amazon Web Services (AWS)
Docusign
Microsoft 365
Oracle Cloud Infrastructure
PayPal

Integrations Supported

ArcGIS
Amazon Web Services (AWS)
Docusign
Microsoft 365
Oracle Cloud Infrastructure
PayPal

API Availability

Has API

API Availability

Has API

Pricing Information

$900.00/year/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Online Solutions, LLC

Company Location

United States

Company Website

www.citizenserve.com

Company Facts

Organization Name

3Di Systems

Date Founded

1995

Company Location

United States

Company Website

www.3disystems.com

Categories and Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Land Management

Code Enforcement
Document Management
For Oil & Gas
GIS
Inspection Management
Lease Management
Permit Management
Planning & Zoning
Project Management

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

Categories and Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

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