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What is citizenserve?

Business practices are undergoing significant transformation. The ability to engage online with citizens, business owners, and contractors has become crucial in today’s world. Explore how citizenserve can support you during this shift. Enjoy seamless, well-structured, and intelligently crafted solutions for managing licensing applications and their renewals. Imagine a scenario where all issues regarding code violations are promptly resolved, along with full mobile access for inspectors on the go. Enable online permit applications, processing, and payments for both citizens and contractors, allowing them to operate from any location. Streamline and enhance the processes related to application submissions, reviews, resubmissions, public notifications, and hearings. Automatically route online inquiries from citizens to the appropriate department or person, ensuring that every request receives the attention it deserves. By implementing these solutions, you can significantly boost efficiency and improve service delivery for your community. This forward-thinking strategy not only saves valuable time but also cultivates a more engaged and responsive atmosphere, ultimately benefiting all stakeholders involved. Take the first step towards transforming your operations today.

What is American Data Group (ADG)?

The Web-based Enterprise Application Suite (EAS) provides a sophisticated ERP solution that supports eGovernment efforts, allowing users to access their systems securely and work remotely. You can access this software through any web browser, regardless of your operating system or hardware, which enhances both flexibility and convenience. Featuring a wide array of dynamic capabilities and integrations, it offers vital tools that streamline your operations and effectively simplify your workflow. Our company's goal, alongside our software and dedicated personnel, is to make your accounting and financial processes as smooth, efficient, and precise as possible, always keeping your requirements at the forefront. Tailored for scalability, our software is suitable for organizations with employee counts ranging from 10 to 2,500, accommodating financial ranges from millions to hundreds of millions. This adaptability guarantees that both smaller entities and larger corporations can leverage user-friendly functionalities while enjoying the liberty to select their preferred technical environment. Moreover, our steadfast dedication to ongoing enhancement ensures that you will receive consistent updates and improvements that meet the changing needs of your business, empowering your organization to thrive in a competitive landscape. Ultimately, we aim to foster a collaborative partnership with our clients, ensuring they receive unparalleled support and innovation to drive their success.

Media

Media

Integrations Supported

ArcGIS
Docusign
FrameworkLTC
PayPal

Integrations Supported

ArcGIS
Docusign
FrameworkLTC
PayPal

API Availability

Has API

API Availability

Has API

Pricing Information

$900.00/year/user
Free Trial Offered?
Free Version

Pricing Information

$6000 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Online Solutions, LLC

Company Location

United States

Company Website

www.citizenserve.com

Company Facts

Organization Name

ADG

Date Founded

1983

Company Location

United States

Company Website

www.adginc.net/adginc/software-solutions/

Categories and Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Land Management

Code Enforcement
Document Management
For Oil & Gas
GIS
Inspection Management
Lease Management
Permit Management
Planning & Zoning
Project Management

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

Categories and Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Fund Accounting

Accounts Payable
Accounts Receivable
Activity Tracking
Asset Management
Bank Reconciliation
Budgeting & Forecasting
Compliance Management
Donor Management
General Ledger
Partnership Accounting
Purchasing & Receiving

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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