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What is citizenserve?

Business practices are undergoing significant transformation. The ability to engage online with citizens, business owners, and contractors has become crucial in today’s world. Explore how citizenserve can support you during this shift. Enjoy seamless, well-structured, and intelligently crafted solutions for managing licensing applications and their renewals. Imagine a scenario where all issues regarding code violations are promptly resolved, along with full mobile access for inspectors on the go. Enable online permit applications, processing, and payments for both citizens and contractors, allowing them to operate from any location. Streamline and enhance the processes related to application submissions, reviews, resubmissions, public notifications, and hearings. Automatically route online inquiries from citizens to the appropriate department or person, ensuring that every request receives the attention it deserves. By implementing these solutions, you can significantly boost efficiency and improve service delivery for your community. This forward-thinking strategy not only saves valuable time but also cultivates a more engaged and responsive atmosphere, ultimately benefiting all stakeholders involved. Take the first step towards transforming your operations today.

What is CivicPlus Process Automation and Digital Services?

CivicPlus Process Automation and Digital Services equips local governments with the essential tools needed to provide citizens with accessible and convenient online services that align with budgetary constraints. Our user-friendly low-code platform simplifies the automation of various online services, eliminating the hassle of traditional paper processes. By integrating vital software systems, municipalities can streamline and enhance their daily operations. Citizens benefit from the ability to access services online, pay their bills, submit applications, obtain licenses, and much more, which significantly eases administrative burdens for both citizens and staff. Recognizing the challenges local governments face in transitioning to digital solutions, our clients typically see a revenue increase of around 20%. With more than 150 customizable pre-built templates available for immediate deployment, you can swiftly address the most frequent requests from both citizens and staff, making the shift to a digital-first approach smoother and more efficient. Embrace the future of local governance and transform the way you engage with your community.

Media

Media

Integrations Supported

ArcGIS
Docusign
PayPal

Integrations Supported

CivicPlus Municipal Websites

API Availability

API Availability

Has API

Pricing Information

$900.00/year/user
Free Trial Offered?

Pricing Information

Pricing is designed to accommodate varying individual needs and specific requirements. To obtain accurate information please contact CivicPlus directly.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Online Solutions, LLC

Company Location

United States

Company Website

www.citizenserve.com

Company Facts

Organization Name

CivicPlus

Date Founded

2001

Company Location

United States

Company Website

www.civicplus.com/government-process-automation/

Categories and Features

Code Enforcement

Not specified

Government

Code Enforcement
License Issuance
Permit Issuance
Self Service Portal
Taxation & Assessment

Land Management

Not specified

Municipal

Not specified

Permit

Not specified

Categories and Features

Government

Code Enforcement
Compliance Management
License Issuance
Permit Issuance
Self Service Portal
Utility Billing

Submission Management

Not specified

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