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What is citizenserve?

Business practices are undergoing significant transformation. The ability to engage online with citizens, business owners, and contractors has become crucial in today’s world. Explore how citizenserve can support you during this shift. Enjoy seamless, well-structured, and intelligently crafted solutions for managing licensing applications and their renewals. Imagine a scenario where all issues regarding code violations are promptly resolved, along with full mobile access for inspectors on the go. Enable online permit applications, processing, and payments for both citizens and contractors, allowing them to operate from any location. Streamline and enhance the processes related to application submissions, reviews, resubmissions, public notifications, and hearings. Automatically route online inquiries from citizens to the appropriate department or person, ensuring that every request receives the attention it deserves. By implementing these solutions, you can significantly boost efficiency and improve service delivery for your community. This forward-thinking strategy not only saves valuable time but also cultivates a more engaged and responsive atmosphere, ultimately benefiting all stakeholders involved. Take the first step towards transforming your operations today.

What is EDAMS Permits & Licensing?

The EDAMS Licensing & Permits platform functions as a comprehensive customer relationship management system aimed at streamlining business processes for handling applications and licensing inquiries related to customers, encompassing areas such as applications, licensing, and both regular and irregular inspections of specific items, including products or properties. This system not only addresses the needs of customers and applicants but also plays an essential role in developing a database for various components, which aids in the assignment and oversight of employees responsible for approvals and associated tasks. Furthermore, the EDAMS Licensing & Permits platform has proven invaluable in generating multiple applications specifically designed for the utility sectors, highlighting its capability and flexibility to meet the varying demands of different industries. Moreover, its integration into various workflows ensures efficiency and enhances service delivery across sectors.

Media

Media

Integrations Supported

ArcGIS
Docusign
PayPal

Integrations Supported

API Availability

API Availability

Pricing Information

$900.00/year/user
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Online Solutions, LLC

Company Location

United States

Company Website

www.citizenserve.com

Company Facts

Organization Name

Hydro-Comp Enterprises

Date Founded

1986

Company Location

Cyprus

Company Website

edams.com/products/licensing-permits/

Categories and Features

Code Enforcement

Not specified

Government

Code Enforcement
License Issuance
Permit Issuance
Self Service Portal
Taxation & Assessment

Land Management

Not specified

Municipal

Not specified

Permit

Not specified

Categories and Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History

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