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What is citizenserve?

Business practices are undergoing significant transformation. The ability to engage online with citizens, business owners, and contractors has become crucial in today’s world. Explore how citizenserve can support you during this shift. Enjoy seamless, well-structured, and intelligently crafted solutions for managing licensing applications and their renewals. Imagine a scenario where all issues regarding code violations are promptly resolved, along with full mobile access for inspectors on the go. Enable online permit applications, processing, and payments for both citizens and contractors, allowing them to operate from any location. Streamline and enhance the processes related to application submissions, reviews, resubmissions, public notifications, and hearings. Automatically route online inquiries from citizens to the appropriate department or person, ensuring that every request receives the attention it deserves. By implementing these solutions, you can significantly boost efficiency and improve service delivery for your community. This forward-thinking strategy not only saves valuable time but also cultivates a more engaged and responsive atmosphere, ultimately benefiting all stakeholders involved. Take the first step towards transforming your operations today.

What is OpenGov PLC?

Transform your permitting processes to boost efficiency and improve customer experiences by adopting an all-encompassing community development platform designed for permits, licensing, inspections, and code enforcement. OpenGov's Permitting, Licensing & Code Enforcement (PLC) system enables streamlined management of all permitting and licensing facets, eliminating the need for archaic spreadsheets or cumbersome software solutions. With user-friendly drag-and-drop technology, you can easily craft workflows, handle fees, design forms, and coordinate inspections, granting you total control over every phase of the operation. By implementing sophisticated customer service features, applicants can conveniently manage their governmental transactions from home or their workplace, enhancing accessibility. Digitally streamline the routing, approval, and issuance of permits and licenses, achieving efficiencies that can be up to five times quicker than conventional methods. Effectively manage scheduling, access vital information, and perform inspections directly on-site. Furthermore, allow applicants to apply for, pay for, track, and receive their permits or licenses online, while also automating license renewals, overseeing overall progress, and enabling seamless online renewals for greater ease. This innovative approach not only simplifies operational procedures but also nurtures a more dynamic and engaging relationship between the community and its governing authorities, ultimately leading to a more satisfied public. By prioritizing modernization, local governments can better serve their constituents and adapt to the evolving demands of community engagement.

Media

Media

Integrations Supported

ArcGIS
Docusign
PayPal

Integrations Supported

API Availability

API Availability

Pricing Information

$900.00/year/user
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Online Solutions, LLC

Company Location

United States

Company Website

www.citizenserve.com

Company Facts

Organization Name

OpenGov

Date Founded

2012

Company Location

United States

Company Website

viewpointcloud.com

Categories and Features

Code Enforcement

Not specified

Government

Code Enforcement
License Issuance
Permit Issuance
Self Service Portal
Taxation & Assessment

Land Management

Not specified

Municipal

Not specified

Permit

Not specified

Categories and Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Government

Code Enforcement
Compliance Management
License Issuance
Permit Issuance
Self Service Portal

License Management

Copy Protection
History Tracking
Online Activation

Permit

Not specified

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