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What is citizenserve?

Business practices are undergoing significant transformation. The ability to engage online with citizens, business owners, and contractors has become crucial in today’s world. Explore how citizenserve can support you during this shift. Enjoy seamless, well-structured, and intelligently crafted solutions for managing licensing applications and their renewals. Imagine a scenario where all issues regarding code violations are promptly resolved, along with full mobile access for inspectors on the go. Enable online permit applications, processing, and payments for both citizens and contractors, allowing them to operate from any location. Streamline and enhance the processes related to application submissions, reviews, resubmissions, public notifications, and hearings. Automatically route online inquiries from citizens to the appropriate department or person, ensuring that every request receives the attention it deserves. By implementing these solutions, you can significantly boost efficiency and improve service delivery for your community. This forward-thinking strategy not only saves valuable time but also cultivates a more engaged and responsive atmosphere, ultimately benefiting all stakeholders involved. Take the first step towards transforming your operations today.

What is Roway?

Optimizing right-of-way permitting for improved community services is crucial. Accelerate the processing of right-of-way permits to enhance resident satisfaction. So, what is Roway? Roway® is an intuitive, efficient, and secure online application specifically designed for managing right-of-way permits, allowing city officials to swiftly grant approvals and focus their efforts on community enhancement. Since its launch in 2002, Roway has supported municipalities throughout the United States in saving significant amounts of time by streamlining the collection and approval process for right-of-way permits. It has become a reliable solution for cities and is well-regarded among citizens. Municipalities of all sizes rely on Roway for quick permit processing. Utility workers, community residents, and other stakeholders value the ease with which they can submit applications and receive timely approvals. The entire process is remarkably simple, taking just a few steps. Are you still caught up in a maze of PDFs, faxes, and endless phone calls to get permits finalized? With Roway, you can complete the submission and approval of right-of-way permits in just minutes. Revolutionize your city's operations and achieve more with Roway, which also empowers communities by ensuring key projects advance without superfluous delays, ultimately fostering a more vibrant and connected environment for all.

Media

Media

Integrations Supported

ArcGIS
Docusign
PayPal

Integrations Supported

API Availability

API Availability

Pricing Information

$900.00/year/user
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Online Solutions, LLC

Company Location

United States

Company Website

www.citizenserve.com

Company Facts

Organization Name

Perrill

Date Founded

2002

Company Location

United States

Company Website

roway.com

Categories and Features

Code Enforcement

Not specified

Government

Code Enforcement
License Issuance
Permit Issuance
Self Service Portal
Taxation & Assessment

Land Management

Not specified

Municipal

Not specified

Permit

Not specified

Categories and Features

Municipal

Not specified

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