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What is cux.io?
CUX summarized:
✔ Analysis of User Behavior
✔ Metrics on User Experience
✔ Focused Analysis on Goals
✔ Monitoring of Conversion Funnels
✔ Comprehensive Recording of Visits
✔ Visual Heatmaps
✔ Alerts and Pre-Analysis Features
✔ Automatic Event Capture
✔ Analysis of Past Data
✔ Full Compliance with GDPR Regulations
✔ Data Retained in EOG
✔ Secure with SSL Encryption
Furthermore, CUX provides valuable insights that drive improvements in user engagement and conversion rates.
What is Agnost AI?
Agnost AI functions as a robust analytics solution for conversational agents, allowing teams to uncover silent failures that could potentially alienate users before they are even aware of the issues. By meticulously examining each interaction and its related data, the platform pinpoints where the agent falls short, where users experience frustration, what questions are frequently asked, and where the risk of user churn is high. It systematically categorizes thousands of interactions into recognizable problems and goals, prioritizing them based on their significance while linking them to the exact conversations and data that illustrate these patterns. The system excels at detecting hallucinations, unmet expectations, quality issues, breaches of policy, compliance challenges, rising user friction, and scenarios where technical indicators suggest success despite poor user experiences. Instead of simply offering dashboards, Agnost AI zeroes in on the most critical areas for improvement, providing evidence to support its findings, recommending necessary changes, and detailing the evaluations needed to implement these enhancements effectively. Furthermore, it is capable of generating self-improvement suggestions and can initiate pull requests for adjustments to system prompts, agent interfaces, and more, thereby ensuring a continual uptick in the quality of conversational interactions. Ultimately, through these advanced functionalities, Agnost AI equips teams with the tools to convert insights into actionable strategies that significantly boost user satisfaction and retention, thereby fostering a more engaged user base. This comprehensive approach not only addresses immediate concerns but also lays the groundwork for long-term improvements in user experience.
Integrations Supported
BannerBuzz
CardBoard
Corgi
Exa
Google Analytics
Google Analytics 360
Google Cloud Platform
Google Tag Manager
Lindy
Orchid
Integrations Supported
BannerBuzz
CardBoard
Corgi
Exa
Google Analytics
Google Analytics 360
Google Cloud Platform
Google Tag Manager
Lindy
Orchid
API Availability
Has API
API Availability
Has API
Pricing Information
€79 per month
CUX offers 2 pricing models: Business (starting at €79/month) and Enterprise (with custom quote).
CUX offers also a free trial – no expiration date and no credit card required.
CUX offers also a free trial – no expiration date and no credit card required.
Free Version
Free Trial Offered?
Pricing Information
$49 per month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
cux.io
Date Founded
2019
Company Location
Wroclaw, Poland
Company Website
cux.io
Company Facts
Organization Name
Agnost AI
Company Location
United States
Company Website
agnost.ai/
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Analytics
Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation
Categories and Features
Product Analytics
Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation