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What is cux.io?

CUX summarized: ✔ Analysis of User Behavior ✔ Metrics on User Experience ✔ Focused Analysis on Goals ✔ Monitoring of Conversion Funnels ✔ Comprehensive Recording of Visits ✔ Visual Heatmaps ✔ Alerts and Pre-Analysis Features ✔ Automatic Event Capture ✔ Analysis of Past Data ✔ Full Compliance with GDPR Regulations ✔ Data Retained in EOG ✔ Secure with SSL Encryption Furthermore, CUX provides valuable insights that drive improvements in user engagement and conversion rates.

What is Agnost AI?

Agnost AI functions as a robust analytics solution for conversational agents, allowing teams to uncover silent failures that could potentially alienate users before they are even aware of the issues. By meticulously examining each interaction and its related data, the platform pinpoints where the agent falls short, where users experience frustration, what questions are frequently asked, and where the risk of user churn is high. It systematically categorizes thousands of interactions into recognizable problems and goals, prioritizing them based on their significance while linking them to the exact conversations and data that illustrate these patterns. The system excels at detecting hallucinations, unmet expectations, quality issues, breaches of policy, compliance challenges, rising user friction, and scenarios where technical indicators suggest success despite poor user experiences. Instead of simply offering dashboards, Agnost AI zeroes in on the most critical areas for improvement, providing evidence to support its findings, recommending necessary changes, and detailing the evaluations needed to implement these enhancements effectively. Furthermore, it is capable of generating self-improvement suggestions and can initiate pull requests for adjustments to system prompts, agent interfaces, and more, thereby ensuring a continual uptick in the quality of conversational interactions. Ultimately, through these advanced functionalities, Agnost AI equips teams with the tools to convert insights into actionable strategies that significantly boost user satisfaction and retention, thereby fostering a more engaged user base. This comprehensive approach not only addresses immediate concerns but also lays the groundwork for long-term improvements in user experience.

Media

Media

Integrations Supported

Google Analytics
Google Analytics 360
Google Tag Manager

Integrations Supported

BannerBuzz
CardBoard
Corgi
Exa
Google Cloud Platform
Lindy
Orchid
Supermemory

API Availability

API Availability

Pricing Information

€79 per month
CUX offers 2 pricing models: Business (starting at €79/month) and Enterprise (with custom quote).

CUX offers also a free trial – no expiration date and no credit card required.
Free Trial Offered?

Pricing Information

$49 per month
Free Version

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

cux.io

Date Founded

2019

Company Location

Wroclaw, Poland

Company Website

cux.io

Company Facts

Organization Name

Agnost AI

Company Location

United States

Company Website

agnost.ai/

Categories and Features

Customer Experience

Analytics
Customer Segmentation
Dashboard
Multi-Channel Collection
Sentiment Analysis
Trend Analysis

Digital Analytics

Not specified

Product Analytics

Automatic Data Capture
Customer Journey Analytics
Data History Retention
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Categories and Features

Product Analytics

Not specified

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