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What is deepset?

Develop a natural language interface for your data, as NLP serves as the foundation of contemporary enterprise data management. We equip developers with essential tools to design and deploy NLP systems that are production-ready with speed and efficiency. Our open-source framework supports API-driven and scalable architectures for NLP applications. We are committed to sharing our resources, as our software is open-source, and we prioritize our community by making state-of-the-art NLP accessible, practical, scalable, and user-friendly. Natural language processing, a key area of artificial intelligence, enables machines to understand and manage human language effectively. By adopting NLP, organizations can communicate and engage with data and computer systems using natural language. Applications of NLP span a variety of fields, including semantic search, question answering, chatbots, text summarization, and question generation. Additionally, NLP encompasses text mining, machine translation, speech recognition, and more, showcasing its versatility and importance in the digital landscape. As the demand for intuitive human-computer interaction rises, the role of NLP will continue to expand, paving the way for innovative solutions.

What is Inbenta Search?

Enhance the accuracy of your results using the Inbenta Semantic Search Engine, which understands the underlying intent of customer questions. Being the most widely deployed self-service feature, present on 85% of websites, the ability to deliver the most relevant information can greatly elevate the overall customer experience on your platform. Inbenta Search consolidates data from a variety of customer relationship management systems, including Salesforce.com and Zendesk, along with other selected online resources. By utilizing Inbenta's advanced Symbolic AI and Natural Language Processing technologies, this sophisticated semantic search tool interprets user queries effectively, provides prompt and accurate responses, and contributes to lower support costs. Moreover, the integration of Inbenta’s Symbolic AI technology negates the necessity for extensive data training, enabling rapid setup and immediate benefits from the Inbenta Search engine. As a result, businesses can not only boost customer satisfaction but also optimize their operational expenditures in a streamlined manner, ultimately leading to a more efficient service delivery model.

Media

Media

Integrations Supported

Genesys Cloud CX
NICE Workforce Management (WFM)
NTT Cloud Communications
Pinecone
Salesforce
TCS BaNCS
Unremot
Zendesk

Integrations Supported

Genesys Cloud CX
NICE Workforce Management (WFM)
NTT Cloud Communications
Pinecone
Salesforce
TCS BaNCS
Unremot
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

deepset

Company Location

Germany

Company Website

www.deepset.ai/

Company Facts

Organization Name

Inbenta

Date Founded

2005

Company Location

United States

Company Website

www.inbenta.com/en/products/search/

Categories and Features

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Categories and Features

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