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What is Deepwatch?

Sophisticated managed detection and response services are essential for safeguarding distributed enterprises, with expert-driven security operations that swiftly identify and react to potential threats. By proactively preventing harmful activities before they escalate and addressing ongoing threats, organizations can enhance their security posture. It is crucial to accurately pinpoint and remedy significant vulnerabilities and risks throughout the enterprise. Our experienced team understands that each organization has unique needs regarding cybersecurity solutions, recognizing that threats and teams differ from one another. To address this, the Squad Delivery Model was developed to promote collaboration and provide personalized services that cater to all your specific requirements while ensuring a comprehensive approach to security management. This model not only strengthens defenses but also fosters a proactive culture of security awareness within the organization.

What is Syncro?

Syncro serves as a comprehensive business platform designed specifically for managing a successful managed service provider (MSP). Experience the convenience of PSA, RMM, and remote access all bundled into one cost-effective solution. Additionally, you can enhance your productivity even further with seamless integrations to over 50 MSP and business applications that you already utilize. The pricing structure of Syncro is straightforward, offering a single flat fee that covers all PSA, RMM, and remote access functionalities, allowing for unlimited endpoints with no binding contracts or minimum requirements. This simplicity makes it easier for MSPs to budget and plan their services effectively.

Media

Media

Integrations Supported

Integrations Supported

Bitdefender GravityZone
CloudRadial
Comet Backup
ConnectWise ScreenConnect
Domo
Domotz
Dropbox
Google Calendar
HappySat
MSP360 Managed Backup
Microsoft 365
MyGlue
Narmada
Pax8
ScalePad
ScalePad Backup Radar
ScalePad Lifecycle Insights
ShipStation
Slack
vCIO Hero

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$129 per user per month
$129 per user per month (Core Plan) or
$179 per user per month (Team Plan)
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Deepwatch

Date Founded

2019

Company Location

United States

Company Website

www.deepwatch.com/managed-detection-response/

Company Facts

Organization Name

Syncro

Date Founded

2013

Company Location

United States

Company Website

syncromsp.com

Categories and Features

Categories and Features

AI PSA

Not specified

Cybersecurity

Endpoint Management
Incident Management
Vulnerability Scanning

Dark Web Monitoring

Not specified

Endpoint Management

Not specified

Endpoint Protection

Application Security
Device Management
Web Threat Management

IT Security

Internet Usage Monitoring
Vulnerability Scanning
Web Threat Management

MSP

Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Access Control (NAC)

Authentication
Authorization
Dashboard
Posture Assessment

Network Security

Access Control
Analytics / Reporting
Intrusion Detection System
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Document Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Patch Management
Real-time Alerts
Remediation Management

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