dialnote vs. Community Phone

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What is dialnote?

dialnote is the AI business phone system priced for your whole team: shared numbers, call routing, branded AI voice agents that answer, qualify, and book, and automatic CRM sync, all included, with no per-user cost. The Team plan is $49/mo for unlimited users. Here's what that looks like day to day. A customer calls while your team is busy. Instead of going to voicemail, the dialnote AI voice agent picks up, asks the questions you set, logs the answers, and books a meeting on Calendly or Cal.com. If the caller needs a person, it transfers the call to a teammate. After the call, the transcript and summary sync to HubSpot, Salesforce or Pipedrive, so nobody has to type up notes. The rest of the phone system is built in. Shared local and toll-free numbers, IVR menus, ring groups, business-hours routing, voicemail, call recording and business texting all live in one place, with iOS and Android apps and a web app for any computer. Pricing doesn't depend on headcount. Team ($49/mo), Business ($99/mo) and Pro ($199/mo) include unlimited users, so a team of 3 and a team of 30 pay the same plan price. Solo ($19/mo) covers one person. dialnote suits small businesses where the phone brings in revenue, like home services, real estate, legal and agencies, along with sales and support teams that handle a steady flow of calls. Try it free for 10 days, no credit card required.

What is Community Phone?

Transforming communication within your organization, our service integrates your business phone number seamlessly with the devices of your employees. Featuring a host of impressive functionalities, callers can easily navigate through a professional voice-guided dial menu, allowing them to make purchases, access MP3s, or connect with specific team members effortlessly. You can make and receive calls using your number across multiple devices without callers realizing that there are different lines involved. Employees enjoy the advantages of concealed in-house menus, the ability to transfer calls, and the convenience of sending voicemails straight to their email, all via a user-friendly dialpad. Best of all, implementing these innovative business capabilities requires no extra software or hardware, ensuring a straightforward transition. Your dialpad becomes a dynamic resource, making it simple to transfer either your business or personal number with just a single touch. Select from a variety of modern voice features designed specifically for your business or personal line, and we will manage the activation on your existing phone with minimal effort required from you. Our dedication lies in adapting your number to meet your changing requirements whenever you need it, ensuring that your communication remains efficient and effective. This flexible approach not only streamlines operations but also enhances overall productivity within your team.

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Integrations Supported

Cal.com

Calendly

HubSpot CRM

Make

Pipedrive

Salesforce

Zapier

n8n

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Integrations Supported

CogniAgent

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API Availability

Has API

API Availability

Pricing Information

$49/month for unlimited users

dialnote has four flat monthly plans in USD. Team, Business and Pro include unlimited users, so the price stays the same as your team grows. Save 20% with annual billing. 10-day free trial, no credit card required.

Solo, $19/mo ($15/mo billed annually). One user, 1 phone number, 250 US and Canada calling minutes a month, a $2.50 monthly credit, manual call recording, and AI transcripts and summaries. Solo numbers receive texts but can't send them, and Solo doesn't include AI voice agents.

Team, $49/mo ($39/mo billed annually). Unlimited users, 2 phone numbers, 700 minutes and 750 texts a month, a $5 monthly credit, 1 AI voice agent with a knowledge base, automatic call recording, IVR menus, business-hours routing, voicemail transcripts, call transfers, hold and group calling. Integrates with HubSpot, Calendly and Zapier.

Business, $99/mo ($79/mo billed annually). Everything in Team plus 3 phone numbers, 1,400 minutes and 1,500 texts a month, a $12 monthly credit, 5 AI voice agents that speak 14 languages, advanced call forwarding and ring order, API access and webhooks, Salesforce and Pipedrive, Make and n8n via webhooks, and live chat support.

Pro, $199/mo ($159/mo billed annually). Everything in Business plus 5 phone numbers, 2,800 minutes and 2,500 texts a month, a $25 monthly credit, 10 AI voice agents with 2 knowledge bases, a custom branded AI voice, AI call tags and AI call evaluation, disposition codes, call queueing, contact sharing permissions, and priority support with a dedicated customer success manager.

The monthly credit pays for AI voice agent minutes ($0.89/min), international calls, and usage past your included minutes and texts. Extra phone numbers are $5/mo each. Porting is free in the US and Canada. Included minutes and texts apply to the US and Canada. UK plans are priced in GBP.

Free Trial Offered?