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What is dotStaff?

Our fundamental principle, “the right resource, the right time, the best price,” reflects a simple yet impactful concept. As an industry leader, dotStaff provides outstanding value marked by fairness, competition, and transparency. The vendor management system (VMS) offered by dotStaff is founded on three essential tenets. Our Mobile Case Management solution not only significantly improves case outcomes but also provides exceptional benefits to government and commercial entities, dedicated field workers, and the citizens who depend on care. Delivering precise information from the initial intake to the final resolution is crucial for improving outcomes, enhancing safety, and cutting costs. DotStaff's integrated solution is designed to eliminate inefficiencies and offers unmatched value to agencies, patients, caseworkers, service providers, and mobile workers alike. Additionally, this unwavering dedication to quality guarantees that all parties involved experience enhanced collaboration and satisfaction throughout the entire engagement process. Such a comprehensive approach ultimately helps foster a more efficient and effective service environment.

What is Highlight?

Highlight enables you to demonstrate your value while focusing on insights that nurture authentic relationships. By providing meaningful information, you can build robust connections, as customers wish to see you as a dependable partner. This platform guarantees that communication is filled with valuable details and encourages openness, addressing the requirements of both you and your clients. By improving how customers engage with you and their own contacts, you offer timely insights that create a distinctive experience, prioritizing outcomes rather than simple transactions. By adding value at every phase of the engagement journey, you amplify the importance of your service. Staying visible to customers allows you to create memorable experiences and measurable results that propel growth. Specifically designed for the success of service providers, Highlight promotes trust and transparency through efficient communication and insights. With tailored interfaces for sales teams, service managers, and clients, everyone can access vital information necessary for informed decision-making, ensuring a smooth collaborative experience for all involved. This interconnected strategy not only boosts customer satisfaction but also significantly improves overall business performance. Ultimately, Highlight positions you to thrive in a competitive landscape, fostering a culture of collaboration and mutual success.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$680.65 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

dotStaff

Date Founded

2003

Company Location

United States

Company Website

www.dotstaff.com

Company Facts

Organization Name

Highlight

Date Founded

2000

Company Location

United Kingdom

Company Website

highlight.net/service-providers/

Categories and Features

Vendor Management

Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking

Categories and Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

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