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What is dotdigital Engagement Cloud?

Revolutionize your customer interactions with Engagement Cloud, a platform that empowers your team to harness valuable customer insights and data for creating customized omnichannel marketing strategies. This innovative solution seamlessly integrates with your existing eCommerce and business frameworks, offering a comprehensive marketing approach that yields significant results. Previously known as dotmailer, dotdigital functions as a cloud-based email marketing automation service tailored for small to medium-sized enterprises (SMBs) as well as larger B2B, B2C, and eCommerce entities. Its user-friendly yet powerful features allow businesses of all sizes to easily craft, implement, and track personalized, optimized, and targeted email campaigns. Among the standout features of dotdigital are multichannel marketing capabilities, efficient lead nurturing processes, optimization of email dispatch times, automated responses, and thorough campaign management, guaranteeing that every marketing initiative is both tactical and effective. This robust toolkit not only enhances customer engagement but also elevates the overall marketing strategy, enabling businesses to connect with their audience in more meaningful ways than ever before. By leveraging these advanced tools, organizations can truly maximize their marketing potential.

What is Square Marketing?

Square Marketing provides an all-in-one solution designed to attract customers to both physical and online stores, whether you're looking to highlight in-store events, introduce new products, or promote special time-sensitive deals. You have the flexibility to choose from a variety of campaign formats and templates that align with your unique business goals. Let Square take care of your marketing tasks, allowing you to focus more on running your business efficiently. Once you complete the initial setup, you can easily initiate automated campaigns to welcome new customers, celebrate their birthdays, re-engage lapsed shoppers, and remind consumers of items left in their carts, among various other strategies. The effectiveness of these campaigns can be effortlessly tracked through your Square Dashboard, providing valuable insights. In addition, the Square Customer Directory acts as a free customer relationship management (CRM) tool that integrates seamlessly with your Square Point of Sale, offering a comprehensive view of your customer base. This directory enables you to maintain customer information, evaluate their interactions with your business, and categorize them into custom groups based on their purchasing patterns, all in one accessible location. Moreover, the integration of the Square Customer Directory with Square Marketing amplifies your outreach efforts, ultimately leading to stronger connections with your clientele. By taking advantage of these robust features, you can substantially enhance your marketing initiatives and foster better customer relationships over time.

Media

Media

Integrations Supported

Admiral
Antavo
Attentive
Codeless Platforms Alerting Software
CrowdTwist
Foodetective
Glew
HubSpot Customer Platform
Integry
Lexer
LimeSpot
Mozart Data
PoweredLocal
SKUPlugs
Shopify
Spektrix
Spotler Activate
TapClicks
Taxi for Email
Upzelo

Integrations Supported

Admiral
Antavo
Attentive
Codeless Platforms Alerting Software
CrowdTwist
Foodetective
Glew
HubSpot Customer Platform
Integry
Lexer
LimeSpot
Mozart Data
PoweredLocal
SKUPlugs
Shopify
Spektrix
Spotler Activate
TapClicks
Taxi for Email
Upzelo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

dotdigital

Date Founded

1999

Company Location

United States

Company Website

www.dotdigital.com

Company Facts

Organization Name

Block

Date Founded

2009

Company Location

United States

Company Website

squareup.com/us/en/marketing

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Categories and Features

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

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