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What is dualmon Remote Access?

Dualmon offers dependable, efficient, and budget-friendly remote access solutions specifically designed for small to mid-sized businesses. Whether utilizing cloud-based platforms or on-premises installations, Dualmon Remote Access guarantees unlimited and instant remote assistance. Key features of this service include remote printing, file transfers, user management, computer diagnostics, screen blanking, usage analytics, session recording, and various other functionalities that improve the user experience. By providing such a diverse range of tools, Dualmon strives to optimize remote operations for companies and facilitate smoother workflows. This commitment to enhancing remote connectivity is crucial for businesses looking to thrive in today's digital landscape.

What is EV Reach?

Go beyond simply responding to incidents by taking initiative to prevent them, all while ensuring that the end user experiences no disruption. With the Reach process automation and remote support access technologies from EV, support agents will be equipped with a comprehensive and in-depth view of all IT services, from infrastructure to endpoints, which will empower them to resolve issues proactively before they can impact business operations. Provide your users with a highly secure and reliable remote access solution. Our state-of-the-art remote desktop technology ensures immediate access for users and systems, no matter where they are situated. Furthermore, you can effectively oversee screen activity and the health status of multiple machines through our multi-machine screen monitoring tool. We support a wide array of platforms and system types via various access protocols, including Citrix and Microsoft Terminal Services user sessions. Our efficient system management works quietly in the background, enabling you to assist users seamlessly without causing interruptions, ultimately boosting overall productivity. By implementing this proactive strategy, you not only reduce the risk of potential issues but also cultivate a more streamlined and effective IT environment, setting the stage for ongoing innovation and improvement.

Media

Media

Integrations Supported

Google Calendar
Microsoft Outlook

Integrations Supported

Active Directory
Citrix Analytics
Windows Terminal

API Availability

API Availability

Pricing Information

$99.00/year
Dualmon Remote Access offers unlimited assist deployments at $99 per year and $149 for 25 personal computers (PCs).
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

dualmon

Date Founded

2011

Company Location

United States

Company Website

dualmon.com

Company Facts

Organization Name

EasyVista

Company Location

United States

Company Website

www.easyvista.com/products/reach-end-to-end-service

Categories and Features

Remote Desktop

Not specified

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Categories and Features

Remote Support

Not specified

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