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What is dualmon Remote Access?

Dualmon offers dependable, efficient, and budget-friendly remote access solutions specifically designed for small to mid-sized businesses. Whether utilizing cloud-based platforms or on-premises installations, Dualmon Remote Access guarantees unlimited and instant remote assistance. Key features of this service include remote printing, file transfers, user management, computer diagnostics, screen blanking, usage analytics, session recording, and various other functionalities that improve the user experience. By providing such a diverse range of tools, Dualmon strives to optimize remote operations for companies and facilitate smoother workflows. This commitment to enhancing remote connectivity is crucial for businesses looking to thrive in today's digital landscape.

What is FactoryTalk Remote Access?

Imagine having the capability to promptly meet customer demands and efficiently resolve production issues. With the FactoryTalk® Remote Access™ solution, there's no longer a requirement to travel for the management, configuration, or secure connection of customer equipment. This innovation allows you to deliver superior support from virtually anywhere. You can instantly connect to and assist customer machinery as soon as the need arises! Whenever customers reach out, you can rapidly establish a connection, no matter where you are located. By leveraging remote access, you avoid the high expenses and time lost due to travel for assistance. This not only aids your customers but also results in significant cost savings for your business. The ability to service customer equipment on demand enables you to provide faster solutions, reduce downtime, and enhance overall productivity. Prioritizing the safety of your operations is crucial; with features such as multi-factor authentication, encrypted communication protocols, and strict local access controls, you can effectively uphold security measures. Additionally, this method not only simplifies support processes but also cultivates stronger relationships with your clients, which can lead to long-term business growth. As a result, you position yourself as a reliable partner, ensuring customer satisfaction and loyalty.

Media

Media

Integrations Supported

Google Calendar
Microsoft Outlook

Integrations Supported

Google Calendar
Microsoft Outlook

API Availability

Has API

API Availability

Has API

Pricing Information

$99.00/year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

dualmon

Date Founded

2011

Company Location

United States

Company Website

dualmon.com

Company Facts

Organization Name

Rockwell Automation

Date Founded

1903

Company Location

United States

Company Website

www.rockwellautomation.com/en-us/products/software/factorytalk/remote-access.html

Categories and Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Categories and Features

Manufacturing

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

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