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What is e-GDS Survey?

Engaging with your guests is essential for witnessing your business thrive! From the time they make a reservation until after they check out, keeping a connection with your guests can significantly improve their overall experience. The e-GDS Survey is an important resource for increasing your guests' satisfaction. Actively listening to your clients is the most effective way to enhance their experience and make timely improvements to your services. With the e-GDS Survey, you can connect with your clients throughout their entire journey, from the initial booking through various channels to the feedback after their stay, including recognizing special moments. This method allows you to collect direct reviews, gain deeper insights into your clients' preferences, and create more enjoyable experiences for them. By prioritizing guest loyalty, increasing bookings, and continually enhancing the quality of service, your business can embark on a trajectory of impressive growth! Additionally, utilizing this data can assist you in customizing your offerings to better align with the changing demands of your customers, ensuring sustained satisfaction and engagement.

What is Phonic?

Transform your survey experience with visually appealing and user-friendly questionnaires that allow responses via voice and video. This cutting-edge method leads to faster and more in-depth answers, as participants often reply with three times the length and double the detail when speaking rather than typing. By observing and listening to how users interact with products, you can refine your research approach and do away with the necessity of an interviewer during structured interviews. Enhance your feedback collection by capturing the nuances of tone, which reveals users’ true sentiments. Voice responses also provide a clear distinction between authentic and disingenuous replies, enabling you to extract significant insights. Benefit from rapid transcriptions in 32 languages, enriched with sentiment analysis that sorts responses by emotional tone, showcasing both the most positive and negative feedback. Furthermore, you can categorize responses into specific emotional groups and track cadence and energy by analyzing speaking patterns in every answer. Phonic effortlessly integrates with a range of platforms, from survey software to websites, ensuring that data can be easily exported. This holistic method not only improves the quality of feedback but also streamlines the entire research process, leading to a more effective and enlightening experience. Ultimately, such advancements can revolutionize how feedback is gathered and analyzed across various fields.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

e-GDS

Date Founded

1997

Company Location

Portugal

Company Website

www.e-gds.com/en/Main/Your-Solutions/Survey.aspx

Company Facts

Organization Name

Phonic

Company Location

United States

Company Website

phonic.ai

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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