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What is e-PA?

Take advantage of every chance to ensure your clients reach a live representative instead of encountering a voicemail system. Each phone call is handled by a skilled personal assistant who possesses extensive knowledge of your business and integrates seamlessly with your team. e-PA acts as your dedicated secretary, boosting your potential for acquiring new clients no matter how they prefer to communicate. Experience consistent support and top-tier customer service at every phase of your business development. e-PA offers the advantage of flexibility, serving as either a full-time or part-time secretary, thereby protecting your business from the consequences of missed calls. With outstanding teams ready to manage your phone communications, website live chat, contact forms, social media messages, and emails, it feels as though they are right there in your office. They provide professional overflow call handling for your current staff or comprehensive reception services that are available 24/7. This additional support is perfect during peak times or when employees are on vacation, eliminating the requirement for expensive equipment or technology. Your PA team easily adjusts to any online calendar, website, or software required to ensure smooth appointment scheduling, simplifying the process of managing your business communications. By partnering with e-PA, you can concentrate on expansion while they take care of the finer details, allowing you to pursue your goals with confidence and clarity.

What is Alert Communications?

Our dedicated bilingual call answering service is available 24/7 throughout the entire year and offers a variety of services including message taking, call forwarding, customer support, and appointment scheduling. Tailored specifically for law firms, this service allows you to screen potential clients based on your requirements and evaluate their suitability for your services, or refer them to other resources when needed. The legal intake specialists from our answering service oversee leads from the initial contact to the e-signature phase, seamlessly integrating with your existing CRM or case management system. By transforming website visitors into active cases, our service ensures consistent communication with clients, no matter where they are located. We also equip you with the necessary tools to manage and capture a significant influx of leads from television, radio, and online marketing campaigns, utilizing our advanced solutions and proven methodologies. Our live answering service, manned by skilled intake specialists well-versed in the legal field, guarantees quick responses to all incoming and outgoing leads for your law practice, boosting overall efficiency and client satisfaction. With our all-encompassing service, you can concentrate on what truly matters: practicing law and effectively meeting the needs of your clients, while we handle the complexities of lead management for you. This partnership not only enhances your operational workflow but also positions your firm for greater success in a competitive market.

Media

Media

Integrations Supported

Assembly Neos
CASEpeer
Captorra
Clio
Filevine
GrowPath
Law Ruler
Lead Docket
Litify
Salesforce
SmartAdvocate
Zapier

Integrations Supported

Assembly Neos
CASEpeer
Captorra
Clio
Filevine
GrowPath
Law Ruler
Lead Docket
Litify
Salesforce
SmartAdvocate
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$55.24 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

e-PA

Company Location

United Kingdom

Company Website

e-pa.com

Company Facts

Organization Name

Alert Communications

Date Founded

1965

Company Location

United States

Company Website

www.alertcommunications.com

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