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What is e-PA?

Take advantage of every chance to ensure your clients reach a live representative instead of encountering a voicemail system. Each phone call is handled by a skilled personal assistant who possesses extensive knowledge of your business and integrates seamlessly with your team. e-PA acts as your dedicated secretary, boosting your potential for acquiring new clients no matter how they prefer to communicate. Experience consistent support and top-tier customer service at every phase of your business development. e-PA offers the advantage of flexibility, serving as either a full-time or part-time secretary, thereby protecting your business from the consequences of missed calls. With outstanding teams ready to manage your phone communications, website live chat, contact forms, social media messages, and emails, it feels as though they are right there in your office. They provide professional overflow call handling for your current staff or comprehensive reception services that are available 24/7. This additional support is perfect during peak times or when employees are on vacation, eliminating the requirement for expensive equipment or technology. Your PA team easily adjusts to any online calendar, website, or software required to ensure smooth appointment scheduling, simplifying the process of managing your business communications. By partnering with e-PA, you can concentrate on expansion while they take care of the finer details, allowing you to pursue your goals with confidence and clarity.

What is Nexa?

Entrust your phone calls, text messages, online chats, emails, sales inquiries, and appointment scheduling to our dedicated virtual receptionists, available around the clock to cater to your customers at any time. Our answering service goes beyond just handling calls; our bilingual and highly trained virtual receptionists focus on boosting revenue while delivering an outstanding customer experience for businesses of all sizes. Whether you are a small business aiming to enhance your competitive edge or a large corporation seeking scalable staffing solutions, Nexa's virtual receptionists are equipped to assist you in both English and Spanish. Each time one of our professional receptionists picks up the phone, your customers will feel as if they are speaking to a member of your team, thanks to their thorough understanding of your industry. This expertise allows them to manage a higher volume of calls efficiently and accurately. Additionally, our receptionists are adept at qualifying incoming leads, proactively engaging potential clients, and handling every interaction with the utmost professionalism, ensuring your organization is always portrayed positively. By seamlessly integrating our services into your operations, you can significantly enhance customer interactions and boost overall efficiency. As a result, your business will not only save time and resources but also foster stronger relationships with your clientele.

Media

Media

Integrations Supported

Act!
CareCloud
Clio
Copper
Dentrix
Facebook
Gmail
Google Calendar
Google Cloud Platform
HubSpot CRM
QuickBooks Online
Realvolve
Salesforce
ServiceTitan
Shopify
Twilio
Zoho CRM
monday.com

Integrations Supported

Act!
CareCloud
Clio
Copper
Dentrix
Facebook
Gmail
Google Calendar
Google Cloud Platform
HubSpot CRM
QuickBooks Online
Realvolve
Salesforce
ServiceTitan
Shopify
Twilio
Zoho CRM
monday.com

API Availability

Has API

API Availability

Has API

Pricing Information

$55.24 per month
Free Trial Offered?
Free Version

Pricing Information

$200 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

e-PA

Company Location

United Kingdom

Company Website

e-pa.com

Company Facts

Organization Name

Nexa

Company Location

United States

Company Website

nexa.com

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