Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Twilio Messaging Reviews & Ratings
    1,016 Ratings
    Company Website
  • smsmode Reviews & Ratings
    2 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    4,121 Ratings
    Company Website
  • CallTools Reviews & Ratings
    449 Ratings
    Company Website
  • Convoso Reviews & Ratings
    674 Ratings
    Company Website
  • TXT180 Reviews & Ratings
    340 Ratings
    Company Website
  • Attentive Reviews & Ratings
    668 Ratings
    Company Website
  • HubSpot CRM Reviews & Ratings
    23,936 Ratings
    Company Website
  • CallHub Reviews & Ratings
    390 Ratings
    Company Website
  • Textellent Reviews & Ratings
    323 Ratings
    Company Website

What is eBSEG Digital Messaging Platform?

eBSEG's digital messaging platform facilitates the integration of multiple communication channels, including WhatsApp, Facebook Messenger, web notifications, Android/iOS alerts, secure inbox messages, SMS, and email. This messaging solution empowers businesses to enhance customer interaction, maintain brand visibility, and promptly inform clients about significant business developments, ultimately fostering stronger relationships with their audience. By utilizing these diverse tools, companies can ensure that their messaging is effective and reaches customers through their preferred mediums.

What is Unifonic?

Unifonic is a cutting-edge platform powered by artificial intelligence, aiming to create tailored interactions with customers across various channels. It enables businesses to communicate through numerous methods, including SMS, WhatsApp, Messenger, push notifications, and voice calls, allowing clients to engage through their favored mediums. With more than 100 native integrations with well-known tools like Salesforce, HubSpot, and Shopify, the platform effectively facilitates workflow automation. Moreover, Unifonic's Flow Studio provides pre-built templates for frequently encountered situations, such as abandoned cart alerts, one-time passwords, and chatbot integration, simplifying the setup of automated workflows. This platform enhances marketing strategies and improves operational efficiency through its low-code development features, while also offering 24/7 AI-enhanced customer support. Unifonic reaches a wide audience, achieving an impressive 95% coverage, with over 25 billion messages sent and serving a diverse clientele of more than 5,000 businesses, highlighting its significant industry presence. In addition, its dedication to continuous innovation empowers companies to meet the changing needs of customer engagement effectively. With such a robust framework, Unifonic positions itself as a key player in the landscape of customer interaction solutions.

Media

Media

Integrations Supported

Facebook Messenger
WhatsApp
Accelo
ActiveCampaign
Acuity Scheduling
Calendly
Dropbox
Google Sheets
Kit
Microsoft Dynamics 365 Finance
Outreach
Pipedrive
SendGrid
Slack
Telegram
Tiendanube
WebEngage
Zendesk
Zoho CRM
Zoom

Integrations Supported

Facebook Messenger
WhatsApp
Accelo
ActiveCampaign
Acuity Scheduling
Calendly
Dropbox
Google Sheets
Kit
Microsoft Dynamics 365 Finance
Outreach
Pipedrive
SendGrid
Slack
Telegram
Tiendanube
WebEngage
Zendesk
Zoho CRM
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eBSEG

Date Founded

2000

Company Location

Canada

Company Website

ebseg.com/Digital-Messaging-Platform.html

Company Facts

Organization Name

Unifonic

Company Location

Saudi Arabia

Company Website

www.unifonic.com

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Popular Alternatives

Popular Alternatives